Angelica’ Raquel Rodriguez
STOCKTON,CA
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Euro Star
STOCKTON
10.2021 - Current
- Assisted in managing daily store operations and ensuring high customer service levels.
- Coordinated staff schedules to optimize coverage during peak shopping times.
- Trained new employees on store policies and effective customer engagement techniques.
- Implemented visual merchandising strategies to enhance product presentation and appeal.
- Monitored inventory levels and organized stock replenishment processes efficiently.
- Conducted regular team meetings to communicate goals and motivate staff performance.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Created promotional campaigns to increase brand awareness and attract new customers.
EVS Team Lead
Saint Francis medical center
Lynwood, California
07.2019 - 11.2021
- Trained and mentored staff on sanitation protocols and procedures.
- Implemented infection control measures in collaboration with health team.
- Supervised daily cleaning operations in patient care areas.
- Coordinated schedules to ensure adequate coverage for cleaning tasks.
- Collaborated with nursing staff to address specific cleaning requests.
- Assisted in recruiting, hiring, and onboarding new EVS team members.
- Participated in budget planning activities related to the EVS department.
- Resolved customer complaints regarding housekeeping services in a timely manner.
- Coordinated with other departments such as maintenance and engineering to ensure tasks are completed properly.
Education
Cesar Chavez High School
Stockton, CASkills
- Visual merchandising
- Inventory management
- Staff training
- Cash handling
- Customer service
- Retail operations
- Team leadership
- Sales strategies
- Promotional campaigns
- Effective communication
- Problem solving
- Attention to detail
Timeline
Assistant Store Manager
Euro Star
10.2021 - Current
EVS Team Lead
Saint Francis medical center
07.2019 - 11.2021
Cesar Chavez High School