Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelicia-Rosita Tamayo

Las Vegas

Summary

Skilled in developing comprehensive programs and leading teams to achieve high cleanliness standards. Recognized for multitasking abilities and fostering a collaborative work environment. Dynamic Customer Service Manager who leads diverse teams to achieve company goals .

Overview

21
21
years of professional experience

Work History

Sanitation Supervisor

Green Valley Ranch Resort Spa & Casino
Henderson
07.2024 - Current
  • Supervised sanitation staff to maintain cleanliness throughout the resort facility.
  • Coordinated daily cleaning schedules to ensure efficient workflow and coverage.
  • Trained team members on proper sanitation procedures and equipment usage.
  • Inspected areas for compliance with health and safety standards regularly.
  • Managed inventory of cleaning supplies and placed orders as needed.
  • Collaborated with other departments to address sanitation-related issues promptly.
  • Ensured all equipment was properly cleaned, sanitized, inspected, and stored according to company policies.
  • Supervised staff responsible for cleaning floors, walls, ceilings, fixtures, and utensils, ensuring they meet company standards.
  • Monitored employee performance in order to ensure that established standards of cleanliness were met.
  • Developed and maintained a comprehensive sanitation program, including training employees on proper cleaning techniques.

Head Food Runner

Green Valley Ranch Resort Spa & Casino
Henderson
05.2018 - 07.2023
  • Collaborated with kitchen staff to ensure timely meal preparation and service.
  • Maintained cleanliness and organization of food service areas throughout shifts.
  • Assisted servers by restocking supplies and managing plate presentations efficiently.
  • Communicated effectively with team members to coordinate dining room operations.
  • Trained new food runners on proper procedures and safety protocols.
  • Adhered to health and safety standards in all aspects of food handling tasks.
  • Examined trays prior to delivery for correct portion size, temperature, garnish.
  • Managed a team of Food Runners while providing guidance on proper procedures.
  • Communicated regularly with waitstaff about order status updates throughout the shift.
  • Assisted in the coordination of food delivery to guests' tables.
  • Maintained stock levels of dishes and ingredients in the kitchen.
  • Adhered to food safety and handling protocols to maintain a hygienic service environment.
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
  • Supported serving staff in delivering accurate and well-presented food orders.

Porter/Bathroom Attendant

Sands Expo
Las Vegas
06.2015 - 05.2018
  • Maintained cleanliness and organization throughout the Sands Expo facilities.
  • Supported team members during peak activity periods by sharing workload effectively.
  • Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
  • Cleaned common areas following established schedules and prescribed methods.
  • Monitored supply levels and restocked essential items as needed.
  • Reported any issues promptly to management for timely resolution.

Lead Warehouse Clerk

Levitz Furniture
Las Vegas
01.2005 - 02.2008
  • Cross-trained customer service managers to enhance team versatility.
    Achieved compliance with all customer call guidelines, including service levels and productivity metrics.
    Resolved complex customer issues to improve satisfaction and retention rates.
    Led customer support staff to maintain high-quality service standards.
    Managed workflow to consistently exceed quality service objectives.
    Maintained accurate records of overdue customer account activities.
    Generated daily reports to track performance and operational efficiency.
    Conducted interviews and background checks for potential employees, ensuring staffing quality.
  • Operated forklifts to transport materials within the warehouse safely.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Verified received goods by comparing with purchase orders.
  • Identified, counted and verified stock items.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Wrapped finished products for storage or shipment using shrink wrap machine or other wrapping equipment.
  • Coordinated with vendors regarding product availability and delivery schedules.

Education

High School Diploma -

Las Vegas High School
Las Vegas, NV
06-2009

Skills

  • Sanitation compliance and health regulations
  • Effective communication
  • Team Leader
  • Time management
  • Customer service
  • Self-Directed
  • Multitasking Abilities

Languages

Spanish
Native/ Bilingual

Timeline

Sanitation Supervisor

Green Valley Ranch Resort Spa & Casino
07.2024 - Current

Head Food Runner

Green Valley Ranch Resort Spa & Casino
05.2018 - 07.2023

Porter/Bathroom Attendant

Sands Expo
06.2015 - 05.2018

Lead Warehouse Clerk

Levitz Furniture
01.2005 - 02.2008

High School Diploma -

Las Vegas High School

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