Angelika Dippold

• Managing Classes; In charge of Onsite & Offsite Training classes mentoring 10 drivers daily
• Teaching Drivers and helping them to .complete training successfully on time
• Coordinating Tasks with Subcontractors
• VSA Audits, Reporting & Problem Solving)
• Conducted new hire training on multiple routes with preferred work methods and safety.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Followed all relevant traffic laws and safety regulations.
• Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
• Maintained regulatory compliance documentation to promote safety and compliance culture.
• Identified driver training needs to make recommendations to manager.
• Taught drivers how to drive, shift and back up trucks.
• Conducted test screenings for driver candidates and tabulated results.
• Instructed on important POD regulations and company policies.
• Contributed to incident reviews and investigated field occurrences to report to supervisor.
• Coordinated training programs and curriculum to train drivers on delivery transportation.

• Embellishment of Swarovski crystals on accessories and clothing along with creating crystal designs
• In charge of designing, choosing fabrics and overseeing full production, quality control and distributions
• Extensive Management skills and interaction with 14 employees daily.
• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Evaluated suppliers to maintain cost controls and improve operations.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Established foundational processes for business operations.
• Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues
• Conducted target market research to discover customer needs and analyze competitor trends

• Human Resources & Payroll Management)
• Running and coordinating Payroll biweekly for 250 employees in the USA and Canada, auditing payroll and answering employees questions regarding deductions and medical expenses
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Administered employee benefits programs and assisted with open enrollment.
• Consulted with supervisor to identify company needs and preferred employee qualifications.

• Structured compensation and benefits according to market conditions and budget demands.
• Answered employee inquiries regarding health benefits and 401k options.
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Completed human resource operational requirements by scheduling and assigning employees.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Answered and redirected incoming phone calls for office
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
• Filed paperwork, sorted, and delivered mail and maintained office organization
• Organized new employee orientation schedules for new hires
• Screened applicant resumes and coordinated both phone and in-person interviews
• Delivered friendly assistance with new hires throughout interviewing and hiring process
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures
• Created and completed personnel action forms for hires, terminations, title changes and terminations
• Administered compensation, benefits, and performance management systems at direction of supervisor
• Processed employee termination paperwork at direction of supervisory staff
• Coordinated itineraries and scheduled appointments for human resources staff

Held several different positions within the restaurant

• Held several different positions within the restaurant Industry
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.