Angelika Gumieniak
Levittown,NY
Summary
Seeking a clerical position with a company that will allow me to fully utilize my organizational, customer service and problem solving skills.
Overview
11
11
years of professional experience
Work History
Office Assistant
Internal Revenue Service, IRS
Holtsville, NY
02.2024 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Preparing/ editing employee schedules.
Teller
Citibank
Wantagh, NY
10.2018 - 09.2021
- Execute effectively all service and referral routines to deepen client relationships; handle deposits, withdrawals, domestic and international wire transfers, foreign currency exchanges, US Savings Bonds redemption, money orders, cashier and travelers' checks and credit card advances
- Prepare/Review Currency/Coin Shipments; perform ATM Scanned Cash/Withdrawal Proof and Loading Conduct a variety of customer service tasks which may include providing account balances, transferring funds, tracking deposits and various record changes, as well as placing investigations to resolve customers' issues and complaints
- Helping customers with online and mobile banking.
Head Waitress
Elite Events/ A&B Catering
05.2013 - 01.2018
- Communicating with the Host/ Party Planner coordinate actions involving customers such as welcoming, ordering, delivering food Training incoming staff regarding the company procedures, culture and practices Assign duties, responsibilities and workstations to employees in accordance with work requirements
Office Assistant
Institute for Research on Social Problems
09.2016 - 06.2017
- Assist the Manager in preparing and reviewing daily/weekly/monthly/quarterly reports to ensure controls are in place and that guidelines are adhered to
- Provided the customer service in person, by telephone and by email Maintained and updated the filing of bill payments, inventory and incoming and outgoing mail Operated office equipment such as photocopiers, scanners, fax machine, voicemail
- Archived paper documents electronically Utilized my organizational skills to help maximize overall office performance.
Education
Bachelor Degree in Operation Management -
Baruch Community College
12.2016
Associate Degree in Business Administration -
LaGuardia Community College/CUNY
07.2013
Skills
- Strong organizational, analytical, problem solving and communication skills
- Familiar with all cash handling & Credit card payment procedures
- Working knowledge of basic accounting principles
- Enjoy working in a fast-paced environment; highly detail-oriented
- Strong analytical and creative problem solving skills
- Good communication and interpersonal skills and organizational, management qualities
- Self-motivated, trustworthy and ethical
- Fluent in Polish
- Friendly team player with professional manner
- Time Management
Timeline
Office Assistant
Internal Revenue Service, IRS
02.2024 - Current
Teller
Citibank
10.2018 - 09.2021
Office Assistant
Institute for Research on Social Problems
09.2016 - 06.2017
Head Waitress
Elite Events/ A&B Catering
05.2013 - 01.2018
Bachelor Degree in Operation Management -
Baruch Community College
Associate Degree in Business Administration -
LaGuardia Community College/CUNY