Angelina Acevedo
Gainesville,FL
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment.
Overview
1
1
year of professional experience
Work History
Pool Attendant
Grey Oaks Country Club
Naples, FL
08.2023 - 01.2024
- Reported any damages or repairs needed immediately to management staff.
- Performed daily checks of the locker rooms for cleanliness and orderliness.
- Checked passes for admission into the facility.
- Responded promptly to inquiries from patrons regarding activities or services offered at the facility.
- Greeted customers upon arrival at the pool area.
- Set up pool umbrellas, loungers and other pieces of furniture.
- Collected used towels and properly disposed of waste.
- Provided guests with towels, shades and refreshments, answering questions and concerns.
- Provided assistance and guidance to guests regarding pool facility use.
- Maintained a friendly and welcoming environment for all pool users.
- Managed crowd control during peak hours to prevent overcrowding in the pool area.
- Supplied guests with towels, shade umbrellas, and refreshments to provide comforting, welcoming environment.
- Folded and stacked clean towels to prepare for guests.
- Distributed towels, life jackets, and other pool accessories to guests.
- Logged daily activities, incidents, and maintenance issues in compliance with company policies.
Restaurant Hostess
Texas Roadhouse
Gainesville, FL
09.2022 - 05.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
Naples High School
Naples05-2022
Associate of Arts - Interior Design
Santa Fe College
GainesvilleSkills
- Equipment operations
- Guest service
- Group and individual instruction
- Initiative and Self-Motivation
- Conflict resolution techniques
- Concierge support
- Attention to Detail
- Problem-solving abilities
- Critical Thinking
- Effective Communication
- Time management abilities
- Professionalism
- Excellent Communication
- Continuous Improvement
- Team Collaboration
- Analytical Skills
Affiliations
- Ethical Fashion
- Organization
- Diving
- Design
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Pool Attendant
Grey Oaks Country Club
08.2023 - 01.2024
Restaurant Hostess
Texas Roadhouse
09.2022 - 05.2023
High School Diploma -
Naples High School
Associate of Arts - Interior Design
Santa Fe College
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