Angelina Aguilar
Houston,TX
Summary
Knowledgeable Laboratory Manager with first-rate skills in leadership, operational planning and problem-solving. Decisive and disciplined professional with a quality-driven mindset. Looking to put expertise and experience to good use in a permanent role with a forward-thinking company.
Overview
24
24
years of professional experience
Work History
Lab Manager
Houston Precision Inc
Houston, TX
07.2018 - Current
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Produced thorough, accurate and timely reports of project activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created and managed budgets for travel, training and teambuilding activities.
- Maintained compliance with laboratory, company and legal regulations.
- Established and managed quality control program covering laboratory activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Maintained detailed records and completed regular reports for operations, accounting and human resources needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality and conformance.
- Defined priorities, delegated tasks and planned workflow for laboratory personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed equipment, building areas and inventory to keep facility running at peak levels.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- work along side with our Quality manager to prepare us to obtain our ISO 17025 certificate while maintaining our current ISO 9001 certificate
- Invoice all orders when completed and send or email to customers accounts payable department
- Create any purchase orders when needed to send out instruments to our vendors.
- Answered incoming calls from customers in a professional manner providing customer service support when needed.
- Trained new hires on proper use of office equipment and software applications used within the organization.
- Created documents such as letters, memos, emails using Microsoft Office Suite programs such as Word and Excel.
- Specialize in equipment management ,offsite management and client relations
Claims Associate
Sam's Club
Katy, TX
11.2008 - 08.2018
- scan all returns, liquidate,mark down or RTV items, ship out all outbound, check in all in coming freight, schedule truck appointments, call vendors for ra's, file all paperwork and put in retention for 5 yrs,inventory daily scheduling and order items customers may nee
Deli Clerk
HEB Grocery Store
Houston, TX
08.2017 - 07.2018
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Documented and entered special orders for event catering and party trays.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained safe food handling practices to prevent germ spread.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Scrubbed and polished counters to remove debris and food.
- Sliced meats and cheeses and weighed deli items for customers.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Directed patrons to restrooms and other amenities within facility.
Assistant Manager
Randalls
Katy, TX
01.2000 - 03.2006
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Completed inventory audits to identify losses and project demand.
- inventoried all merchandise,cashier,scheduling and customer service
Education
No Degree -
Sam Houston High School
Houston, TXSkills
- Scheduling and Coordinating
- Verbal and Written Communication
- Staff Training
- Performance Tracking and Evaluation
- Cost Control
- Employee Coaching and Motivation
- Employee Development
- Teamwork and Collaboration
- Managing Operations and Efficiency
- Complex Problem Solving
- Team Leadership
- Performance Evaluations
- Training and Development
- Documentation and Reporting
- Recruitment and Hiring
- Problem Resolution
- Work Planning and Prioritization
- Employee Supervision
- Professional and Courteous
- Human Resources Management
- MS Office
- Time Management
- Good Judgment
- Customer Service
- Computer Skills
- Calm Under Pressure
- Strategic Planning
- Decision Making
- bilingual, computer skills,MC 40, Shipping and receiving, scheduling trucks, customer service,incoming and outgoing call service
Languages
English
Professional
Spanish
Professional
Timeline
Lab Manager
Houston Precision Inc
07.2018 - Current
Deli Clerk
HEB Grocery Store
08.2017 - 07.2018
Claims Associate
Sam's Club
11.2008 - 08.2018
Assistant Manager
Randalls
01.2000 - 03.2006
No Degree -
Sam Houston High School
Similar Profiles
Josemanuel HinojosaJosemanuel Hinojosa
Calibration Technician at Houston Precision IncCalibration Technician at Houston Precision Inc
Zane TruittZane Truitt
Quotation Specialist at CED HoustonQuotation Specialist at CED Houston
Steve ShepardSteve Shepard
Heat Treat Operator at Biddle Precision Components / EMC PrecisionHeat Treat Operator at Biddle Precision Components / EMC Precision