Angelina Alkins
Tumwater,WA
Summary
Friendly, hardworking professional with over six years of experience in sales, customer service, and hospitality. Known for connecting easily with people, staying calm under pressure, and learning quickly. Takes pride in providing great service, building trust, and helping teams and customers succeed. Now seeking a role that offers growth, challenge, and meaningful work.
Overview
8
8
years of professional experience
Work History
Sales Consultant
McGovern Auto Group
Acton, MA
05.2024 - 09.2025
- Promoted from BDC Agent after strong performance and client satisfaction.
- Guided customers through every step of the purchase process with honesty and care.
- Consistently exceeded monthly goals and maintained strong repeat business.
- Recognized for being approachable, knowledgeable, and easy to work with.
- CDJR Division
Business Development Center (BDC) Agent
McGovern Auto Group
Acton, MA
09.2023 - 05.2024
- Managed high-volume calls and online inquiries to set sales appointments.
- Built strong first impressions with customers through friendly and organized communication.
- Supported the sales team by tracking leads and following up quickly and effectively.
- CDJR Division
Waitress / Lead Server
Sweet Basil
Needham, MA
02.2018 - 01.2023
- Delivered high-quality service in a busy restaurant environment.
- Handled payments accurately and efficiently.
- Trained new servers and helped maintain a positive team culture.
- Earned strong customer feedback through consistency and care.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Upper Bay Technician
Jiffy Lube
Needham, MA
01.2021 - 01.2022
- Performed maintenance services and inspections with attention to detail.
- Explained technical information clearly to customers.
- Balanced this position alongside full-time work and parenting responsibilities.
Education
High School Diploma / GED Equivalent -
Yulee Adult Education
Yulee, FL06-2020
Skills
- Sales and customer relations
- Relationship building
- Organizational skills
- Problem solving
- Cash management
- Communication proficiency
- Team adaptability
- Leadership abilities
- Time management
Additional Information
Military spouse experienced in relocation, flexibility, and supporting family through change. Known for reliability, empathy, and strong interpersonal skills. Open to opportunities that value growth, teamwork, and meaningful impact.
References
References available upon request.
Timeline
Sales Consultant
McGovern Auto Group
05.2024 - 09.2025
Business Development Center (BDC) Agent
McGovern Auto Group
09.2023 - 05.2024
Upper Bay Technician
Jiffy Lube
01.2021 - 01.2022
Waitress / Lead Server
Sweet Basil
02.2018 - 01.2023
High School Diploma / GED Equivalent -
Yulee Adult Education