Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Angelina Alu

Mount Pocono,PA

Summary

Dynamic and dedicated professional with lifeguard certification from Kalahari Resorts Poconos, skilled in emergency response and effective problem-solving. Proven ability to enhance patron safety and satisfaction through vigilant monitoring and exceptional customer service. Strong communicator with leadership qualities, committed to maintaining a safe and welcoming environment for all guests.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lifeguard

Kalahari Resorts Poconos
07.2025 - 09.2025
  • Monitored pool area to ensure safety and compliance with facility regulations.
  • Responded promptly to emergencies, performing first aid and CPR as necessary.
  • Conducted regular safety drills to maintain readiness and reinforce procedures.
  • Assisted patrons with swim skills, encouraging confidence in the water environment.
  • Maintained cleanliness of pool facilities, ensuring a safe and welcoming atmosphere.
  • Communicated effectively with team members to coordinate rescue efforts during incidents.
  • Documented daily activities, including attendance and incident reports for management review.
  • Developed knowledge of lifeguard protocols through ongoing training and certification courses.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Promoted water safety awareness with educational presentations to community groups.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Sales Associate

Wei’s Markets
06.2023 - 10.2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store cleanliness and organization to create inviting atmosphere for shoppers.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to replenish stock and ensure product availability.
  • Learned inventory management techniques to support stock tracking efforts.
  • Engaged in ongoing training to develop sales skills and product knowledge.
  • Supported promotional events by setting up displays and engaging customers effectively.
  • Adapted quickly to store procedures, contributing positively to team dynamics.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

No Degree - Business Administration

Pocono Mountain West High School
Pocono Summit
06.2026

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • First aid
  • Patience and empathy
  • Physical fitness
  • Team collaboration
  • CPR and AED training
  • Adaptability in emergencies
  • CPR certified
  • Public safety
  • Team bonding
  • General maintenance
  • Emergency response
  • Public safety knowledge
  • Safety training
  • Complex Problem-solving
  • Water rescue techniques
  • Safety oversight
  • Equipment management
  • Swimming lessons
  • Pool maintenance
  • Swim instruction
  • Patron support
  • Swimming instruction
  • Threat assessment
  • Policy management
  • Lifeguard operations
  • Group and individual instruction
  • Team building
  • Chemical level testing
  • Pool operations
  • Equipment oversight
  • Program management

Certification

CPR and AED

Accomplishments

National Sports Honors Society

4 Years of Girls Varsity Tennis

4 Years Show choir

4 Years Concert choir

Choir Districts

Timeline

Lifeguard

Kalahari Resorts Poconos
07.2025 - 09.2025

Sales Associate

Wei’s Markets
06.2023 - 10.2023

No Degree - Business Administration

Pocono Mountain West High School