Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Im auditor for the RESDI and PDIP program which consist of confirming with pictures of measures installed in homes, apartments, mobile homes, schools or public places that the program offers and the customer quailed for. I confirm geo coordinates with the pictures to the customers address. I confirms serial numbers to pictures to what the tech wrights on his paper work. Submit tickets to IT to fix techs errors if there was any. I have to confirm that the marketers turn in the correct paperwork for billing. I answer phone calls, transfer calls to the necessary person or take a message. Take fix it calls, look up customer and confirm they are still under warranty. Schedule the job on the techs goggle calendar. Help with any Spanish calls even if they are not for my program. Do data entry for multiply programs, answer emails and messages, attends virtual meetings. Let management know how much work the techs have on a daily basis by 2 so they can make changes. I have to check on a daily basis a job submission list if this customers qualify for SCG or not and put there name on a list depending there result.