Summary
Overview
Work History
Education
Skills
Timeline
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William Antioco

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

24
24
years of professional experience

Work History

Office Manager

Law Firm
01.2017 - 03.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.

Restaurant Bar Owner

Self-employed
06.1999 - 06.2013
  • Boosted restaurant revenue with effective marketing strategies, including social media promotion and local advertising.
  • Increased customer satisfaction by implementing innovative menu items and enhancing overall dining experience.
  • Organized special events like live music performances or trivia nights to provide unique entertainment options for guests.
  • Fostered positive relationships with vendors to secure competitive pricing on food, beverage, and supplies.
  • Enhanced employee performance through regular feedback sessions, performance evaluations, and recognition of accomplishments.
  • Created a welcoming atmosphere for patrons by designing an inviting interior space and providing exceptional customer service.

Owner/Manager

Self-employed
06.1996 - 06.1998
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

Bachelor of Science - Political Science

Brooklyn College
Brooklyn, NY
06.1997

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Customer Relations
  • Clear oral/written communication
  • Payroll and budgeting
  • Inventory Control
  • Staff Management
  • Employee Supervision

Timeline

Office Manager

Law Firm
01.2017 - 03.2020

Restaurant Bar Owner

Self-employed
06.1999 - 06.2013

Owner/Manager

Self-employed
06.1996 - 06.1998

Bachelor of Science - Political Science

Brooklyn College

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William Antioco