Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments, notably at Wendy's Restaurant. Demonstrated expertise in customer service and problem-solving, enhancing store atmosphere and fostering strong relationships. Proven track record in teamwork, collaboration, and effective communication, driving continual improvement and positive outcomes.
Overview
3
3
years of professional experience
Work History
Wendy's
Wendys Restaurant
06.2024 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
McDonald's
Rice Enterprise
11.2022 - 06.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Reduced processing errors by meticulously following transaction procedures.
Mery's Gifts and Crafts
Mery
06.2022 - 10.2022
- Balanced multiple tasks simultaneously while prioritizing customer needs in a fast-paced retail environment.
- Maintained a clean and organized retail environment, ensuring easy navigation for customers.
- Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
- Fostered strong relationships with retail partners, ensuring priority placement of products on shelves.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
Education
Master of Psychology -
06-2028
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Portuguese
Native or Bilingual
Timeline
Wendy's - Wendys Restaurant
06.2024 - Current
McDonald's - Rice Enterprise
11.2022 - 06.2023
Mery's Gifts and Crafts - Mery
06.2022 - 10.2022
Community College of Allegheny County - Master of Psychology,