ANGELINA BREYTENBACH
Riverdale,MD
Summary
Insurance professional with experience in personal and commercial lines underwriting, portfolio management, and policy administration. Executes risk assessment, renewal processing, endorsements, and compliance checks to support accurate underwriting decisions. Delivers broker and client support while maintaining efficient workflow across complex portfolios.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Senior Underwriter
ONEVAP
09.2023 - 08.2026
- Managed personal and commercial insurance portfolios, conducting risk assessments to ensure informed underwriting decisions.
- Ensure compliance with underwriting, audit, regulatory, and internal requirements.
- Identified opportunities for efficiency improvements and cross-selling within portfolios to maximize client value.
- Maintained strong relationships with clients and stakeholders, delivering technical support that enhanced client satisfaction.
- Processed insurance renewals and endorsements to ensure timely policy updates.
Portfolio Manager
PSG MEESTERPLAN
03.2017 - 08.2023
- Managed personal and commercial insurance portfolios, enhancing underwriting accuracy and client satisfaction.
- Conducted risk assessments, renewals, endorsements, and retention/rebroking to optimize coverage and minimize client risk.
- Maintained strong client and stakeholder relationships, facilitating efficient document workflow and improving communication.
- Supported underwriting, claims, financial, marketing, and compliance functions.
Personal Lines Underwriter
SECURITAS FINANCIAL SERVICES
09.2014 - 02.2017
- Underwrote personal lines policies while managing client portfolios to ensure adequate coverage and risk assessment.
- Provided quotes, policy amendments, and support to six branches, four brokers, and clients to facilitate timely insurance solutions.
- Executed endorsements, renewals, cancellations, refunds, reinstatements, and corrective actions to maintain policy accuracy and client satisfaction.
- Utilized Tial, Santam Percetel, PolicyCenter, and M&F Stratsys systems to manage client data and processing tasks.
Personal Lines Underwriter
SAPCOR BROKING SOLUTIONS
02.2010 - 08.2014
- Oversaw personal lines underwriting and facilitated seamless annual policy renewals.
- Evaluated policy values and premiums while ensuring adherence to FAIS compliance standards.
- Supported branches and clients by providing accurate quotes, addressing queries, and processing policy amendments.
- Updated client, vehicle, property, household, and policy information.
Personal Lines Underwriter / Reinstatement Clerk
TOPEXEC MANAGEMENT BUREAU – Pretoria Branch c/o SANTAM
04.2008 - 02.2010
- Underwrote personal lines policies, ensuring compliance with guidelines and facilitating efficient policy reinstatements.
- Evaluated payment records, loss ratios, and risk acceptability to determine reinstatement eligibility and improve underwriting accuracy.
- Supported colleagues with underwriting queries while assisting the Line Manager.
- Compiled and analyzed daily, weekly, and monthly performance statistics to provide actionable insights for brokers and insurers.
Admin Clerk, Personal Assistant & Data Capturer
PSG KONSULT ELLISRAS
02.2007 - 03.2008
- Processed policy amendments, cancellations, conversions, quotations, and renewals to ensure accurate coverage for clients.
- Updated personal, vehicle, property, and household policy information to maintain up-to-date client records.
- Handled administrative payments and submitted VAT, LBS, and UIF payments through SARS eFiling to ensure compliance with regulatory requirements.
Principal Data Typist Grade 1
DIRECTORATE: NATIONAL EXAMINATIONS AND ASSESSMENTS
11.1995 - 12.2006
- Managed electronic records and filing systems to ensure accurate registration documentation and maintain departmental data integrity.
- Prepared confidential documents, reports, and examination materials.
- Recorded examination entries accurately.
Data Capturer
DATANET
02.1995 - 10.1995
- Captured client records into DATANET databases with careful attention
- Validated source documents for DATANET data accuracy and completeness
- Trained staff on mainframe data processing, enhancing team competency in data management.
- Updated spreadsheets with new information from forms and reports
- Recorded Post Office documents and TV license renewals, ensuring accurate and timely processing.
Data Capturer
OMNI DATA (TELKOM)
11.1994 - 01.1995
- Captured client records into DATANET databases with accurate keystrokes.
- Verified source documents against DATANET data entry standards.
- Updated customer information across DATANET filing systems.
- Collected and processed documents for the Post Office to ensure accurate record-keeping.
Data Capturer
DEPARTMENT OF HOME AFFAIRS
12.1993 - 10.1994
- Collected and documented data for identity document applications during the 1994 election, ensuring accurate processing for voters.
- Captured client data into DATANET databases with accuracy and consistency.
- Verified source documents before entering records into employer systems.
- Maintained accurate logs and files to support efficient data management. according to DATANET procedures.
Education
Matriculated Grade 12 -
Elandsport High School
South Africa12-1993
Skills
- Personal & Commercial Lines Underwriting, Conflict Management, Risk Assessment & Policy Analysis, Communication & Telephone Skills, Renewals, Endorsements & Reinstatement's, Business Etiquette & Ethics, Broker & Client Relationship Management, Claims, Compliance & Audit Support, Policy Administration & Data Management, Microsoft Office & Insurance Systems
- Risk assessment
- Underwriting Guidelines
- Policy renewals
- Underwriting analysis
Certification
Certification:, RE 5 – Regulatory Examination Certificate Moonstone 04/2012
EDUCATION, TRAINING & CERTIFICATIONS
- Training:
- Short-term Insurance studies – NQF Levels 3 & 4 105 Credits 2007 – 2019
- Santam Policy Product Training (SMK 1-3) 09/2018
- Professional Training:
- Business Etiquette & Ethics | Communication & Telephone Skills | Conflict Management 2008
Timeline
Senior Underwriter
ONEVAP
09.2023 - 08.2026
Portfolio Manager
PSG MEESTERPLAN
03.2017 - 08.2023
Personal Lines Underwriter
SECURITAS FINANCIAL SERVICES
09.2014 - 02.2017
Personal Lines Underwriter
SAPCOR BROKING SOLUTIONS
02.2010 - 08.2014
Personal Lines Underwriter / Reinstatement Clerk
TOPEXEC MANAGEMENT BUREAU – Pretoria Branch c/o SANTAM
04.2008 - 02.2010
Admin Clerk, Personal Assistant & Data Capturer
PSG KONSULT ELLISRAS
02.2007 - 03.2008
Principal Data Typist Grade 1
DIRECTORATE: NATIONAL EXAMINATIONS AND ASSESSMENTS
11.1995 - 12.2006
Data Capturer
DATANET
02.1995 - 10.1995
Data Capturer
OMNI DATA (TELKOM)
11.1994 - 01.1995
Data Capturer
DEPARTMENT OF HOME AFFAIRS
12.1993 - 10.1994
Matriculated Grade 12 -
Elandsport High School