Summary
Overview
Work History
Education
Skills
Timeline
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Angelina Burt

Dubuque,IA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Merchandise Associate

Fort Worth Zoo
01.2023 - 08.2023
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Greeted, serviced and thanked all customers.

Nutrition

Fort Worth Zoo
01.2023 - 08.2023


  • Provided support to individuals with special dietary need to meet unique nutritional requirements.
  • Collaborated with healthcare professionals to provide optimal nutritional care for animals
  • Maintained food and sanitation standards to prevent food-borne illness and promote health.

Barista

Starbucks
10.2021 - 03.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Used POS system to accurately enter orders and process payments.


Front Desk

NYTEX Sports Centre
01.2020 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

Biology

University of Dubuque
Dubuque, IA
05.2027

High School Diploma -

Texas Connections Academy
Houston Texas
06.2023

Skills

  • Maintaining Work Areas
  • Pricing Standards
  • Special Assignments
  • Rewards Programs
  • Cleaning Procedures
  • Cash Register Operations

Timeline

Merchandise Associate

Fort Worth Zoo
01.2023 - 08.2023

Nutrition

Fort Worth Zoo
01.2023 - 08.2023

Barista

Starbucks
10.2021 - 03.2023

Front Desk

NYTEX Sports Centre
01.2020 - 03.2023

Biology

University of Dubuque

High School Diploma -

Texas Connections Academy
Angelina Burt