Angelina Castaneda
Fresno,USA
Summary
Proven hands-on skills, demonstrating excellence in work ethics and professionalism. With flexible availability, fast paced learning abilities and detailed work history, I'll show you a job well-done.
Overview
19
19
years of professional experience
Work History
Office Assistant
Department of Social Services
03.2021 - 01.2025
- Implemented filing system improvements, increasing document retrieval efficiency.
- Facilitated communication between departments to enhance service delivery to clients.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Processed incoming and outgoing mail and packages according to established procedures.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
CSR / Sales Associate
Ross Dress For Less
01.2018 - 02.2021
- CSR Duties: Assisted customers with product returns or exchanges according to company policies while maintaining a positive attitude and preserving brand loyalty
- Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information on features, pricing, and availability.
- Proactively followed up with customers after resolution of their concerns to ensure satisfaction and build long-term relationships
- Implemented visual merchandising strategies to optimize product displays and attract customer interest.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Personal Assistant
Bob Mathews Construction
05.2011 - 12.2017
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained detailed documentation of client progress, sharing updates with healthcare providers as necessary.
Production Worker
Wawona Frozen Foods
02.2006 - 04.2011
- Monitored production processes to ensure compliance with safety standards.
- Adhered to safety protocols to ensure secure workspaces.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Maintained organized work area by cleaning and removing hazards.
Education
High school diploma -
Mclane High School
Fresno, CA06.2003
Skills
- Warehouse Experience
- Merchandising
- Cash Handling
- Microsoft Word
- Computer skills
- Microsoft Office
- Communication skills
- Customer service (10 years)
- Quality Control
Work Type
Full TimePart TimeGig WorkWork Location
On-SiteRemoteTimeline
Office Assistant
Department of Social Services
03.2021 - 01.2025
CSR / Sales Associate
Ross Dress For Less
01.2018 - 02.2021
Personal Assistant
Bob Mathews Construction
05.2011 - 12.2017
Production Worker
Wawona Frozen Foods
02.2006 - 04.2011
High school diploma -
Mclane High School
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