Angelina Chiavini
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Stay At Home Mom
Self
Atlanta , GA
02.2008 - Current
- Organized and maintained daily schedules, ensuring smooth running of family activities
- Managed household responsibilities while raising children
- Demonstrated strong organizational and multitasking abilities as a stay at home parent
- Managed and maintained household responsibilities for a family of five children
- stay at home mother
Customer Service Associate
RaceTrac
Atlanta, GA
11.2023 - 03.2024
- Greeted customers and identified their needs.
- Resolved customer inquiries in a timely manner.
- Suggested product solutions based on individual customer needs.
- Handled cash register operations accurately during peak times.
- Kept work area neat, clean, and well-stocked at all times.
- Performed additional duties as assigned by management team.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Online Customer Service Representative
Sears Call Center
Atlanta, GA
01.2012 - 03.2013
- Answered customer inquiries via phone, email and live chat.
- Provided technical assistance to customers with product setup and usage.
- Resolved customer complaints in a timely manner.
- Assisted customers with account maintenance issues such as password resets, order tracking and payment processing.
- Suggested additional products or services to meet the needs of customers.
- Demonstrated excellent communication skills when handling difficult customer service situations.
- Adhered to company policies and procedures for handling sensitive data.
Sandwhich Artist
SUBWAY®Restaurants
Atlanta, GA
02.2007 - 12.2007
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Ensured all menu items were prepared in accordance with health and safety standards.
Education
GED -
St. Cloud High School
St. Cloud, FL04-2005
Skills
- Time Management
- Interpersonal Communication
- Verbal Communication
- Problem Resolution
Timeline
Customer Service Associate
RaceTrac
11.2023 - 03.2024
Online Customer Service Representative
Sears Call Center
01.2012 - 03.2013
Stay At Home Mom
Self
02.2008 - Current
Sandwhich Artist
SUBWAY®Restaurants
02.2007 - 12.2007
GED -
St. Cloud High School