Angelina Constantin

• Monitored progress by establishing plans, budgets, and measuring results.
• Developed strategic plans that aligned with corporate goals and objectives.
• Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various programs.

Addressed customer service inquiries, and promptly resolved complaints.

Trained new hires in company policies, work processes, and job-specific tasks.

Coordinated office workflow, and monitored task completion to evaluate quality and performance.

Performed record-keeping and document-filing tasks to organize important company information.

Performed facility checks to verify cleanliness and client safety.

• Guided staff in the absence of the rec supervisors.
• Motivated to deliver quality service while promoting an energetic and collaborative environment.
• Check inventory daily to verify adequate supply levels for each shift.
• Performed or delegated the opening and closing tasks in alignment with the checklist.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Created schedules and monitored payroll to remain within budget.
• Administered employee discipline through verbal and written warnings.
• Guided management and supervisory staff to promote smooth operations.
• Ensured compliance with local health department regulations regarding food safety standards.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

• Supervised team members during shifts to ensure operational efficiency.
• Managed inventory levels and organized stock for smooth service flow.
• Trained new employees on customer service standards and food safety protocols.
• Enforced health and safety regulations to maintain a clean work environment.
• Assisted in preparing food items according to company recipes and standards.
• Trained new employees on procedures, policies, and job functions.