Angelina Cook
Levittown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kennel Assistant
Flower Mills Veterinary Hospital
Langhorne, PA
09.2024 - Current
- Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
- Organized daily feeding schedule and ensured that all animals were fed according to their dietary needs.
- Groomed animals including brushing fur, trimming nails, cleaning ears, bathing and shampooing coats.
- Responded promptly to customer inquiries related to kennel services via phone calls or emails.
- Performed administrative tasks such as filing paperwork related to animal intake and outtake activities.
- Provided exceptional customer service by greeting visitors warmly upon arrival at the kennel.
- Stayed on top of laundry, sweeping and disinfection protocols.
Sales Associate
Rally House
Fairless Hills, PA
10.2023 - 07.2024
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Customer Service Cashier
The Hidden Reef Inc.
Levittown, PA
10.2023 - 12.2023
- Operated cash registers to process payments for goods and services.
- Answered customer inquiries over the phone and through email.
- Performed cycle counts to ensure accuracy of perpetual inventories.
- Perform general cleaning duties as assigned by supervisor.
Retail Sales Associate
Ross Dress for Less
Tullytown , PA
06.2022 - 05.2023
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Organized displays to attract customers and promote sales.
- Processed returned merchandise according to company policies.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Bachelor of Science - Animal Science
Delaware Valley Unviersity
Doylestown, PA05-2028
High School Diploma -
Pennsbury High School
Fairless Hills, PA06-2024
Skills
- Animal restraint
- Animal Care
- Animal Handling
- Kennel maintenance
- Animal bathing
- Cash Register Operation
- Store maintenance
- Positive and engaging demeanor
- Customer Engagement
- Cleaning and sanitizing
- Pet feeding and medication administration
- Animal welfare
- Animal Grooming
- Kennel cleaning and sanitizing methods
- Pet handling
- Managing paperwork
- Customer service and assistance
- Microsoft 365 Proficient (Word, Excel, Power point)
- EzyVet experience
Certification
- CPR and First Aid Certified
- Food Handling Certified
- Valid Pa State driver's license
Languages
English
Professional
Affiliations
- Volunteer at Rescue Purrfect
- Animal LifeLine Club
- Pre-Vet Club
- Girl Scouts
- National Honors Society
- Track and Field Captain (Highschool)
References
References available upon request.
Timeline
Kennel Assistant
Flower Mills Veterinary Hospital
09.2024 - Current
Sales Associate
Rally House
10.2023 - 07.2024
Customer Service Cashier
The Hidden Reef Inc.
10.2023 - 12.2023
Retail Sales Associate
Ross Dress for Less
06.2022 - 05.2023
Bachelor of Science - Animal Science
Delaware Valley Unviersity
High School Diploma -
Pennsbury High School
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