Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelina Cruz

Homestead,FL

Summary

Professional in processing with strong analytical and organizational skills. Known for team collaboration, adaptability, and delivering consistent results. Adept at data management, documentation, and workflow optimization. Reliable and flexible in meeting changing needs and ensuring high standards.

Overview

8
8
years of professional experience

Work History

Processor

Skyline Lien Search
12.2021 - Current
  • Manage daily front desk operations, including receiving and sorting mail/packages
  • Prepare reports and technical documentation on daily production
  • Print, prepare, and mail checks (volume varies)

Bartender

Portofino Pizza
09.2023 - 02.2024
  • Managed entire bar operations and ensured friendly customer service
  • Created various cocktails while assisting customers throughout the restaurant

Server

Red Lobster
03.2022 - 07.2023
  • Built rapport with regular guests to ensure repeat business
  • Entered orders and managed bills using POS system
  • Explained menu items and allergy-friendly options
  • Maintained cleanliness and restocked supplies during down time

Sales Associate

AT&T
02.2021 - 12.2021
  • Met and exceeded sales quotas through excellent customer service
  • Ensured client satisfaction through follow-up and tailored service solutions

Hostess

Longhorn Steakhouse
12.2020 - 01.2021
  • Managed up to 50 calls for reservations, takeout, and customer inquiries
  • Assigned guests to appropriate tables based on party size and rotation
  • Supported dining team with cleanliness and setup

Office Aide / Teacher’s Aide

Homestead High School
04.2017 - 06.2020
  • Assisted with grading, filing, and classroom organization
  • Managed calls and messages for school staff
  • Supported lab setup and daily administrative tasks

Crew Trainer

McDonald's
01.2019 - 05.2020
  • Trained new hires and current employees on operations and customer service
  • Delivered consistent, efficient service and maintained food safety standards

Education

Bachelor of Arts - Psychology

Florida International University
Miami, FL

Associate in Arts - AA

Miami Dade College
Homestead, FL
08-2025

High School Diploma - undefined

Homestead High School
Homestead, FL
06.2020

Skills

  • QuickBooks
  • MS Word, PowerPoint, Outlook
  • POS Systems
  • Internet Research
  • Spanish (Intermediate)
  • Customer Satisfaction
  • Written Communication
  • Active Listening
  • Record Keeping
  • Critical Thinking
  • Adaptability
  • Organization
  • Training
  • Multi-tasking
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Sorting and packaging
  • Strong work ethic
  • Positive attitude
  • Computer skills
  • Punctual and dependable

Timeline

Bartender

Portofino Pizza
09.2023 - 02.2024

Server

Red Lobster
03.2022 - 07.2023

Processor

Skyline Lien Search
12.2021 - Current

Sales Associate

AT&T
02.2021 - 12.2021

Hostess

Longhorn Steakhouse
12.2020 - 01.2021

Crew Trainer

McDonald's
01.2019 - 05.2020

Office Aide / Teacher’s Aide

Homestead High School
04.2017 - 06.2020

High School Diploma - undefined

Homestead High School

Bachelor of Arts - Psychology

Florida International University

Associate in Arts - AA

Miami Dade College

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