
Hardworking and reliable shift-leader focused on the goals of both the store and partners. Gifted at connecting with both partners and customers while keeping up with cleanliness and the fast paced business. Willing to be flexible when needed while always catering to our mission and values.
Looking to further my experience in a high volume customer service environment. Working on training and building capabilities with new partners and delegating responsibilities while remaining customer focused through maintaining a clean and safe work environment. Ensuring all employees adhere to our mission and values through constant communication amongst one another and our customers. Completing daily cash handling procedures, maintaining accurate inventory, pars and minimizing discrepancies through daily/weekly orders. Building an environment where partners and customers alike can have an experience where they always feel welcome and a sense of belonging.
Worked front desk operations for some time and moved onto closely working with the kitchen team to ensure prompt delivery of food orders during busy periods in the cafe area. Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff. Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.