Hi, I’m
Angelina Davis
Lake Villa,IL
Summary
Dedicated Curriculum Coordinator well-versed in student and course data analysis to make effective decisions on future plans and materials. Proven history of implementing innovative plans for optimized learning and retention. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Offering 13 years' experience in the field.
Overview
14
years of professional experience
Work History
College of Lake County
Curriculum Coordinator
05.2021 - Current
Job overview
- Assist in the development and implementation of new integration tool Coursedog; specifically the curriculum and catalog modules of Coursedog
- Maintain tracking system of Curriculum Committee decisions, administrative, and state approval of courses and programs as well as manual entry of items into PeopleSoft
- Assign CLC curriculum codes and maintain course and curriculum master files for the College
- Maintain and update approved degrees and programs
- Ensure that institutional and state approval of courses and programs are consistent with the catalog, schedule, brochures, state master file, and other sources of student information
- Assist in the development of reports, including assisting the Office of Institutional Effectiveness, Planning, and Research (IEPR) for compliance and curriculum reporting
- Provide technical support, training workshops, and materials as well as implementation support for curriculum management software to all faculty and divisions
- Coordinate all academic divisions and all college stakeholders in the review and revisions of the college catalog
- Maintain new course and program information for inclusion in the catalog and other publications
- Track all necessary updates, errors, and addenda for the publication of mid-year catalog addendum
- Reviews and submits all courses for approval as part of the Illinois Articulation Initiative
- Reviews and submits articulation requests for established, revised, and new courses with four-year colleges and universities
- Attends workshops and meetings concerning the development of new courses and programs.
- Delivered top-quality training documentation, manuals, and tools addressing needs of specific specialist groups.
- Contributed to development of comprehensive employee training courses.
- Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
- Established strong relationships with stakeholders, including parents, community members, and external organizations to support student success.
- Maintained accurate records related to curriculum development projects while adhering to federal reporting guidelines.
- Facilitated sharing of best practices among educators through regular team meetings and collaborative planning sessions.
- Supported the transition from traditional assessment methods towards more authentic performance-based evaluations.
- Promoted an inclusive educational environment by incorporating culturally responsive pedagogy and materials into curricula.
- Enhanced curriculum quality by collaborating with educators and administrators to review and modify existing programs.
- Provided subject matter expertise on all courses, materials, and lesson plans.
- Championed the integration of technology into instruction, promoting digital literacy skills among both students and teachers.
College of Lake County
Student Records Specialist
11.2018 - 04.2021
Job overview
- Extensive knowledge of higher education policies including FERPA regulations
- Knowledge of procedures related to student records as well as procedural knowledge and ability to maintain and enter information accurately
- Evaluates transcripts, exam scores, credit for prior learning documentation, and other records to determine College of Lake County equivalencies
- Analyzes student progress toward program completion and identifies outstanding requirements for graduation
- Provides information to internal and external stakeholders regarding transfer evaluations, course prerequisites, graduation eligibility and requirements, and other inquiries related to student records
- Performs duties to ensure student records are current and accurate, and support department functions.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
College of Lake County
Admissions Representative
07.2012 - 10.2018
Job overview
- Extensive knowledge of higher education policies and procedures related to student records, as well as procedural knowledge and ability to maintain and enter information accurately
- Responsible for being organized and completing data entry with strong attention to detail
- Ability to multitask and to complete projects on time that have strict deadlines
- Serve as the liaison between Admissions Department and various other departments within the educational institution, as well as the student population
- Discuss accreditation, placement assistance, and student services with each prospective student
- Exceptional social and customer focus skills
- Persuasive communication skills & proven ability to interact effectively with students, staff, and faculty
- Experience working with a diverse population of students.
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
- Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
- Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
- Enhanced communication within the admissions office by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.
- Streamlined the admissions process for applicants by efficiently managing application materials and accurately entering data into the system.
- Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.
- Continuously improved personal knowledge of academic programs offered at our institution, ensuring accurate representation of program details during interactions with prospective students.
- Enhanced the college''s reputation by maintaining strong relationships with high schools, guidance counselors, and community organizations.
- Supported students through admissions process by answering questions and assisting with forms.
- Mentored newly hired staff members in their roles as Admissions Representatives, fostering a culture of professional growth and development within the department.
- Collaborated with other departments to ensure a seamless transition for incoming students, addressing any concerns or issues promptly.
- Contributed to a positive work environment within the admissions office through active collaboration with colleagues on various projects and initiatives.
- Explained admissions procedures and courses offered to potential students.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Conducted interviews with participants to assess eligibility.
- Utilized data-driven tracking system and recruitment processes to find optimal candidates for interviews and employment opportunities.
Loyola University Chicago
AdministratietAssistant
03.2011 - 11.2011
Job overview
- General administrative duties including answering phones, filing, developing spreadsheets, and faxing reports, photocopying collateral and scanning documents for inter-departmental use
- Developed a strong knowledge of hardware and software while keeping abreast of new applications and social media platforms.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Carthage College
Event Coordinator/Research Assistant
05.2010 - 05.2011
Job overview
- Organized and managed annual Creative Writing Event by working closely with internal and external planning committees to define event goals, objectives, and specific implementation plans to promote the event
- Served as liaison between student congregation and internal committee
- Compiled Creative Writing Anthology for student and faculty use
- Assimilated and synthesized large amounts of information for student and faculty use
- Researched and developed topic material in literature
- Resulted in the addition of an academically accredited class.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Trained and supervised event staff to complete tasks on time.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Developed research protocols and procedures to produce accurate results.
- Conducted pilot studies as part of preliminary investigations to determine feasibility and effectiveness of proposed methodologies.
Education
Carthage College, Kenosha, WI
Bachelor of Arts - English
05.2011
University Overview
Minor: Creative Writing
Skills
- Restorative Practices
- Standards Alignment
- Student Engagement
- Curriculum Mapping
- Document Management
- Progress Tracking
- Content Knowledge
- Course Management
- Teamwork and Collaboration
- Time Management and Multitasking Abilities
- Attention to Detail
- Problem-solving abilities
- Excellent Interpersonal Skills/Communication
- Organizational Skills
- Written Communication
Affiliations
- Sigma Tau Delta - English Honors Fraternity
- Carthage G.E.A.R. (Gender Equality Alliance Realized)
- Poetry Underground
Experience
- Proficient in PeopleSoft Campus Solutions, Perceptive Content, and CollegeSourceTES
- Proficient in Salesforce Software (TargetX Applications)
- Familiar with a range of applications and software including content management systems, social media platforms, image-editing software, and Microsoft 365 programs, CurricUNET (Curriculum Management), Coursedog (Curriculum and Catalog modules),
- Strong oral and written communication, computer (word processing, internet, e-mail), Translated large concepts into a succinct language making concepts easier to understand
- Demonstrated cohesive writing style and proofreading/editing skills, Edited documents for educational institutions for both students and staff.
Qualifications Summary
- Over nine years' experience coordinating and supporting daily operational and administrative functions in an educational setting while providing excellent customer service
- Proven interpersonal, multitasking, and organizational skills. Excellent oral and written communication skills. Ability to handle all situations with tact, persuasiveness, and diplomacy
- Aptitude for evaluating situations. Proven insight in exploring possible solutions and identifying the best course of action by utilizing solid analytical and critical thinking skills while maintaining a strong attention to detail
- An interest in improving existing processes and procedures in order to stay relevant and provide students and staff with a positive experience
- Demonstrate sensitivity to and ability to work effectively and constructively with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities
- Establish and maintain effective working relationships with those contacted in the course of work
- Ability to work successfully in a fast-paced work environment
References
References furnished upon request
Timeline
Curriculum Coordinator
College of Lake County
05.2021 - Current
Student Records Specialist
College of Lake County
11.2018 - 04.2021
Admissions Representative
College of Lake County
07.2012 - 10.2018
AdministratietAssistant
Loyola University Chicago
03.2011 - 11.2011
Event Coordinator/Research Assistant
Carthage College
05.2010 - 05.2011
Carthage College
Bachelor of Arts - English
Similar Profiles
Samiya FatimaSamiya Fatima
Data Reporting Specialist at College Of Lake CountyData Reporting Specialist at College Of Lake County
AYANA MERCHANTAYANA MERCHANT
Career and Job Placement Intern at College of Lake CountyCareer and Job Placement Intern at College of Lake County
Bianca ArzateBianca Arzate
Program Operation Support Assistant at College of Lake CountyProgram Operation Support Assistant at College of Lake County