Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Angelina Davis

Scottsdale,AZ

Summary

Accomplished Multi-Unit Retail Leader with 18+ years of experience managing multimillion-dollar operations, leading high-performing teams, and driving strategic business growth. Combines strong retail expertise with HR generalist skills, including employee relations, compliance with state labor laws, talent search, onboarding, and retention strategies. Highly proficient in team development and training, with a focus on cultivating internal talent and fostering a culture of engagement, accountability, and continuous improvement. Proven track record of increasing sales, maximizing profit margins, and leading successful business expansion in fast-paced, competitive environments.

Overview

12
12
years of professional experience

Work History

General Manager

Robbins Brothers
03.2024 - Current
  • - Oversees day to day luxury operations, ensuring consistent adoption of brand standards and premium customer service.
  • - Drove close rates 20% above previous years through collaborative sales strategy brainstorming and elevated client experiences.
  • - Maintains balanced inventory controls, reducing stockouts by 15% and optimizing product variety for increased customer satisfaction.
  • - Designed training programs anticipating 2025 market directions, preparing teams to meet emerging retail trends and consumer demands.
  • - Implemented process enhancements that reduced operating costs and improved overall P&L outcome by 35%

General Manager

Adidas/Puma
08.2022 - 03.2024
  • Moved staff ng levels from 40 to 100 in less than 30 days.
  • Outstanding written input from RVP, Vice President of Stores
  • Stimulated the conversion in-store steps from 20 to 37 in less than a month on peak days, and the event’s conversion was 48 - 52.
  • Ranked #1 in District leveraging stores Scorecard to 10
  • YTD nancials were - 20, and later, rst weeks in-store converted to 4, and 11 by 7th week
  • Supervises all the operations held responsible for a 24-million-dollar store and ensures the numbers only multiply.
  • Maintained the seamlessness of operations by immediately lling the openings for AGM of Operations & Support Supervisors, Sales & BOH roles.
  • HRBP training received cert cate for completed courses, Oregon HUB, Predictive Scheduling, CA Labor Laws

General Manager

Ulta
12.2020 - 08.2022
  • Earned unbeatable conversion rate of 82.5% across the district through designing various marketing initiatives, leveraging KPI-focused selling
  • Secured #1 Store to Door and leveraged #1 Omnichannel sales (YTD) at district level via effective leadership in all purchase order placement and fulfillment tasks and providing frictionless customer experience, henceforth generating over 8.5-9 million revenue streams
  • Steadily exceeded performance metrics against established objectives to accomplish highest prestige for most significant counter cosmetics sales
  • Trained customer support staff to deliver the best customer service possible that maximized 85% customer loyalty
  • Maintained 99% compliance with company procedures when planning workload schedules for employees as well as exceeded credit card account activations by 120% YTD

Multi Unit Leader/Senior Leader

Tailored Brands
06.2013 - 12.2020
  • - Diminished underperforming staff from 23% to 2% by deploying individualized development plans and ongoing coaching.
  • - Improved financial stability within eight months through a 25% decrease in controllable costs and shrink reduction from 8% to 0.02.
  • - Oversaw construction and fixture revamps in multiple stores, ensuring on-time completion and adherence to luxury brand guidelines.
  • - Received the Lion Award (2017 , 2019) for exceeding regional performance metrics and leading two flagship high-volume locations.
  • - Led weekly manager calls to align multi-unit strategies in sales, inventory management, and employee development.

Education

Bachelor of Arts - Business Administration

Cal State University
San Bernardino, CA
06.2013

Associates Degree - undefined

Victor Valley College
Victorville, CA
06.2011

Skills

Onboarding and orientation

Talent acquisition

Employee counseling

Employment law compliance

Attendance management

Diversity and inclusion

Succession planning

Employee retention

Exit interviews

HRIS management

Recruitment

Performance management

Accomplishments

    Recipient of Lion Award (annual award) consecutively for 2 years for outstanding KPI's, shrink results, and driving custom sales

    Recipient of CEO Certificate for Outstanding Visit

Timeline

General Manager

Robbins Brothers
03.2024 - Current

General Manager

Adidas/Puma
08.2022 - 03.2024

General Manager

Ulta
12.2020 - 08.2022

Multi Unit Leader/Senior Leader

Tailored Brands
06.2013 - 12.2020

Associates Degree - undefined

Victor Valley College

Bachelor of Arts - Business Administration

Cal State University

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Angelina Davis