Angelina De La Cruz
Round Rock,TX
Summary
Logistics coordinator with expertise in vehicle operation, route optimization, and strict deadline adherence. Focused on ensuring safe deliveries while enhancing operational efficiency. Experienced in customer service and team training, with strong problem-solving and communication skills that drive service delivery and operational success.
Overview
4
4
years of professional experience
Work History
88M Truck Driver
US Army
Killeen, Texas
09.2025 - Current
- Operated military vehicles in diverse environments and terrain.
- Coordinated route planning and conducted risk assessments with command to ensure safe deliveries.
- Delivered goods to customer sites promptly, ensuring compliance with traffic laws.
- Communicated with dispatch regarding any changes in route due to unexpected delays or detours.
- Assisted in training junior drivers on vehicle operation and safety procedures.
- Collaborated with teams to develop efficient logistics and transport plans.
- Performed pre-trip inspections on trucks, trailers, and other equipment prior to departure. Operated truck regularly according to company standards.
- Adhered to strict deadlines while ensuring all shipments were delivered intact and on time.
Customer Service Representative
Rhino Home Care
Round Rock, Texas
05.2024 - Current
- Applied problem-solving skills to swiftly resolve challenges and optimize processes.
- Conducted quality assurance to maintain standards and elevate service quality.
- Collaborated within teams to meet strategic objectives and enhance service delivery.
- Implemented initiatives that supported growth and contributed to revenue goals.
- Showcased digital proficiency across diverse platforms and tools, enhancing operational efficiency.
- Demonstrated discipline in goal-oriented tasks to ensure timely completion.
- Exhibited self-direction through effective time management practices.
Crew Member
McDonald's
Round Rock, Texas
02.2023 - 09.2023
- Executed opening and closing tasks, setting up workstations, cleaning surfaces, and restocking supplies to maintain operational readiness.
- Maintained cleanliness of restaurant lobby, front counter, and restrooms to enhance customer experience throughout shift.
- Prepared food items following safety and quality standards.
- Maintained cleanliness in dining and kitchen areas.
- Provided excellent customer service and resolved inquiries promptly.
- Stocked supplies in designated areas to ensure availability. and organized inventory efficiently.
- Collaborated with team to ensure smooth operations during busy shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
Hutto High School
Hutto, TX05-2025
Some College (No Degree) - International Business
Temple College
Hutto, TXSkills
- Vehicle operation
- Logistics coordination
- Trip planning
- Risk assessment
- Route optimization
- Equipment inspection
- Safety compliance
- Deadline adherence
- Inventory management
- Customer service
- Team training
- Problem solving
- Time management
- Effective communication
- Customer relationship management
Timeline
88M Truck Driver
US Army
09.2025 - Current
Customer Service Representative
Rhino Home Care
05.2024 - Current
Crew Member
McDonald's
02.2023 - 09.2023
High School Diploma -
Hutto High School
Some College (No Degree) - International Business
Temple College