Angelina Dickson
Ronkonkoma,NY
Summary
Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with over 2 years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered highly motivated employee. I am also a reliable Veterinary assistant known for handling temperamental animals with relative ease and gentleness. Create individualized play sessions for high energy dogs. Willing to take on additional shifts while providing great care to animals.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Veterinary Medical Center Of Long Island
01.2024 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted in examination and treatment of animals in veterinary clinic.
- Followed safety protocols for handling animals.
- Maintained clean and safe animal living areas.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Monitored vital signs and provided nursing care for animals.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Kept detailed records of animal treatments and medications.
- Observed animals for signs of distress or illness.
- Prepared and administered diets and feedings according to instructions.
- Educated clients on post-surgical care and nutrition.
- Monitored laboratory animal behavior and health.
- Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.
- Answered owner animal health questions and advised on best care practices.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
Veterinary Assistant
Patchogue Animal Hospital
01.2022 - 01.2024
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Answered owner animal health questions and advised on best care practices.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Collected patient biopsies and blood samples for laboratory analysis.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Groomed and bathed animals to maintain hygiene and appearance.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Assisted with adoption process and post-adoption follow-up, providing support and addressing any arising issues.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted in examination and treatment of animals in veterinary clinic.
- Followed safety protocols for handling animals.
- Maintained clean and safe animal living areas.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Prepared animals for surgical procedures.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Monitored vital signs and provided nursing care for animals.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Kept detailed records of animal treatments and medications.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Collected and processed samples for laboratory testing.
- Observed animals for signs of distress or illness.
- Assisted veterinarians with euthanasia of animals.
- Prepared and administered diets and feedings according to instructions.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Educated clients on post-surgical care and nutrition.
- Performed testing and completed blood counts.
- Monitored laboratory animal behavior and health.
Veterinary Receptionist
Veterinary Medical Center Of Long Island
10.2020 - 11.2021
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
- Entered data from pet records and office visits into computer system.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained confidentiality of sensitive client information while handling financial transactions accurately.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Answered owner animal health questions and advised on best care practices.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Increased accuracy of medical records by diligently updating patient information during each visit.
- Maintained current and accurate medical records for patients.
- Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
- Ensured timely follow-up on outstanding invoices, improving overall collection rates within the clinic.
- Boosted clinic revenue with accurate billing and invoicing procedures.
Cashier
Pets Warehouse
09.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Shoprite
08.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Food Preparation Worker
Greek To Go
05.2018 - 08.2018
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
Education
Bachelor of Science - Science, Technology, And Society
Farmingdale State College
Farmingdale, NY06.2024
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Selden, NY05.2022
High School Diploma -
Centereach High School
Centereach, NY05.2020
Skills
- Client Communication
- Cleaning and sanitizing
- Patient restraint
- Animal Safety
- Medication Administration
- Appointment Scheduling
- Sample Collection
- Animal Grooming
- Animal Behavior
- Sanitation protocols
- Medical record-keeping
- Diagnostic Imaging
- Client Education
- Emergency and preventive care
- Post Operative Care
- Veterinary Terminology
- Animal Nutrition
- Reception duties
- Urgent Care
- Patient Flow Management
- Physical Examinations
- Tick Removal
- Patient bathing
- Reception Area Maintenance
- Preventative Medicine
- Attention to Detail
- Proper Animal Restraint
- Prescription Filling
- Basic Animal Care
- Wound Care
- Veterinarian Assistance
- Customer Service
- Medical Terminology
- Patient Check-Ins
- Patient Recordkeeping
- Relationship Building
- Routine Examinations
- Patient Care Monitoring
- Patient Discharge
- Preventive Care
- Microsoft Office
- Customer Billing
- Illness assessment and treatment
- First Aid
- Problem Identification
- Canine health issues
- Cash Drawer Balancing
- Medical Triage
- Emergency Room Procedures
- Incident Reporting
- Dietary Needs
- Time management skills
- Cash Handling
- Patience and Empathy
- Work Ethic and Integrity
- Customer Assistance
- Money Handling
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Organizational abilities
- Order Taking
- Payment Processing
- Refunds and exchanges
- POS system operations
- ID Verification
- Sales expertise
- Teamwork and Collaboration
- Telephone Etiquette
- Medical Recordkeeping
- Prioritization
- Veterinary Medical Records Software
- Room preparation
- Exam Room Preparation
- Reception area upkeep
- Educating Owners
- Effective Multitasking
- Empathy for Animals
- Compassionate Care
- Customer interaction
- File Organization
- Patient Charting
- Medication Dispensing
- Billing and Invoicing
- Client Relations
- Schedule Coordination
- Appointment Setting
- Recordkeeping
- Pet insurance knowledge
Timeline
Veterinary Assistant
Veterinary Medical Center Of Long Island
01.2024 - Current
Veterinary Assistant
Patchogue Animal Hospital
01.2022 - 01.2024
Veterinary Receptionist
Veterinary Medical Center Of Long Island
10.2020 - 11.2021
Cashier
Pets Warehouse
09.2019 - 10.2020
Cashier
Shoprite
08.2018 - 05.2019
Food Preparation Worker
Greek To Go
05.2018 - 08.2018
Bachelor of Science - Science, Technology, And Society
Farmingdale State College
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
High School Diploma -
Centereach High School
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