Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelina Espinoza

Pasadena,CA

Summary

Retail associate with a strong background in driving sales and enhancing customer experiences. Known for effective team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty. Part-time hours only.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Zara USA
02.2023 - 01.2025
  • Greeted customers with a positive and friendly attitude.
  • Assisted customers with product needs and questions.
  • Maintained visual appeal of store through product replenishment and recovery on the sales floor.
  • Collaborated with colleagues to achieve sales goals by sharing common knowledge and supporting others.
  • Supported multiple store functions when needed.
  • Processed payments either cash or other methods.

Retail Sales Associate

H&M Company USA Inc
01.2021 - 12.2022
  • Greeted customers with a positive and friendly attitude.
  • Advised customers on style choices by sharing product and fashion knowledge along with the promotion of the H&M Loyalty program.
  • Maintained a neat and organized sales floor by properly folding, hanging, and displaying garments for customers.
  • Collaborated with colleagues to build a positive and supportive work environment by sharing common knowledge and skills.
  • Processed transactions accurately, issued receipts to customers, and followed other register procedures.

Retail Sales Associate

Forever 21
05.2019 - 11.2020
  • Greeted customers with a positive and friendly attitude.
  • Assisted customers with a product need and styling advice.
  • Shared information about product sales, promotions, and brand initiatives to customers.
  • Maintained store standards. Kept the sales floor clean, organized, and well-stocked.
  • Supported visual merchandising by setting-up displays, restocking garment pieces, and other related tasks.
  • Processed sales, returns, and exchanges accurately/efficiently.

Education

Bachelor of Arts -

Biola University
La Mirada, CA
06-2029

Associate of Science - Film And Video Production

Pasadena City College
Pasadena, CA
06-2024

High School Diploma -

Rio Mesa Highschool
Oxnard, CA
06-2020

Skills

  • Customer Focus
  • Strong Communication
  • Teamwork
  • Multitasking
  • Attention to Detail
  • Proactivity
  • Fashion Passion
  • POS System

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Retail Sales Associate

Zara USA
02.2023 - 01.2025

Retail Sales Associate

H&M Company USA Inc
01.2021 - 12.2022

Retail Sales Associate

Forever 21
05.2019 - 11.2020

Bachelor of Arts -

Biola University

Associate of Science - Film And Video Production

Pasadena City College

High School Diploma -

Rio Mesa Highschool

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