ANGELINA ESTRELLA
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Casino Executive Admin
Parkwest Bicycle Casino
Bell Gardens, CA 90201
08.2023 - Current
- Contributed ideas for developing and improving processes and workflows for best practices.
- Communicate effectively with all employees and follow through on written or verbal instructions; respond to emails, voice messages and correspondence in timely manner
- Manage Executive Managements' calendars including but not limited to scheduling appointments, conference calls, meetings, and reminders; attend requested appointments/calls/meetings, take notes, and conduct follow up, as needed
- Collect outgoing documents from Shift Manager's office, mail, scan/file and/or distribute to other department(s) and return incomplete forms
- Inventory department paperwork, office supplies and request additional supplies as necessary or upon request
- Assist in administration, booking and coordination of Special Events, ensuring paperwork is completed in timely manner and correct information is delivered to appropriate department heads
- Report and address safety concerns or other urgent problems to upper management immediately
- Complete all other duties as assigned by Executive Management
- Enforce and adhere to the casino gaming department & Human Resources and Safety policies and procedures
- Enforce and adhere to all applicable federal, state and local laws and regulations
Workforce Planning Coordinator
Commerce Casino
Commerce, CA
05.2019 - 08.2023
- My position is responsible for providing a broad range of administrative support to our team (as they manage an ever-growing workload and a long list of commitments, contacts, and projects)
- Handle the day-to-day operations of the office and expected to learn, understand, and contribute to gaming, non-gaming and technical projects
- Good judgment, tact, diplomacy, discretion, and ability to maintain confidences are essential
- Exceptional communication, interpersonal, networking, organization, and multitasking skills
- Detail-oriented organizational and process management skills to manage a wide range of incoming requests
- Proven ability to thrive in a fast-paced environment, with high tolerance for ambiguity and complexity
- Innovative, resourceful, and efficient with limited resources
- Developed and implemented Team List document to manage the headcount with the HR Department; to provide an 100% accurate organizational structure used by payroll, security, HR services and IT
- Proactively promoted the use of holiday to balance shrinkage across the year
- Implemented process to eliminate errors in logging people absences, leading to 100% accuracy.
Casino Administrative Assistant
The Commerce Casino
Commerce, CA
07.2018 - 05.2019
- Answer phones, schedule meetings, meeting minutes, New Hire onboarding (training schedules, permanent schedules) payroll (Dayforce), enter new player cards in our database (Salesforce) process invoices to accounting
- Project management for various departments within the Casino.
Executive Team Coordinator
Charles Dunn Company, Inc
Los Angeles, CA
11.2016 - 05.2018
- Supported team of 7, lease transactions, deal files, commissions, marketing brochures
- Scheduled tours, team meetings and luncheons
- Budget forecast reports, back-up for receptionist for her breaks/lunch time, translator for Spanish speaking clients
- Worked closely with VP of Operations and Transaction Manager.
Sr. Administrative Assistant
Property Management Advisors
Santa Ana, CA
02.2015 - 01.2016
- Duties: Help Start-up company, answer tenant calls, enter work orders, process 'move-in, move-out' package for tenants
- Prepare and process purchase orders, payments for vendors
- Verify Certificate of Insurance for tenants and vendors
- Work closely with leasing team in preparing for tours, or tenant social events
- Conduct path of travel with security personnel overseeing pertaining buildings.
Leasing Administrative Assistant
Equity Office
Santa Monica, CA
07.2009 - 12.2014
- Duties: Work closely with the Regional Market Manager, Vice President of Leasing, and the rest of the So Cal Regional Directors of Leasing
- Prepare and submit expense reports, prepare, and process leasing documents for final execution for the entire So Cal/Cabi portfolio
- Receive, review, and submit all leasing reports for the entire So Cal/Cabi portfolio and submit for our corporate pipeline
- Prepare & organize broker & company events
- Work closely with Property Management with tenant events, anniversaries
- Set up tours
- File, answer cold calls, submit DAS's, distribute commission checks, train and prepare welcome packet for new personal on the leasing team.
Executive Assistant/Receptionist
Cushman & Wakefield
Long Beach, CA
06.2003 - 04.2009
- Duties: Answer phones, filing, prepare leases, contracts, mailers, accounts payable, prepare meetings, travel arrangements, broker's expense reports and monthly admin schedule.
Education
Bachelor's Degree in Business Administration - Human Resources Management
Cal State Fullerton
Fullerton, CA06.2012
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.1996
Skills
- Excel (10 years)
- Microsoft word (10 years)
- Outlook (10 years)
- Publishing (4 years)
- Word (10 years)
- Marketing
- Scheduling
- Organizational Skills
- Office Management
- Accounts Payable
- Co-Star
- Avid Xchange
- Avalon
- ILINX
- ITCS
- Ceridian/Dayforce
- Tableau
- Pulp Stream
- Prophix
- Decision-Making
- Training and Onboarding
- Project Management
- Creative and Innovative
- Strategic Planning and Alignment
- Data Analytics
- Database Management
- Team Recruiting and Hiring
Languages
Spanish
Native or Bilingual
Timeline
Casino Executive Admin
Parkwest Bicycle Casino
08.2023 - Current
Workforce Planning Coordinator
Commerce Casino
05.2019 - 08.2023
Casino Administrative Assistant
The Commerce Casino
07.2018 - 05.2019
Executive Team Coordinator
Charles Dunn Company, Inc
11.2016 - 05.2018
Sr. Administrative Assistant
Property Management Advisors
02.2015 - 01.2016
Leasing Administrative Assistant
Equity Office
07.2009 - 12.2014
Executive Assistant/Receptionist
Cushman & Wakefield
06.2003 - 04.2009
Bachelor's Degree in Business Administration - Human Resources Management
Cal State Fullerton
High School Diploma -
Bell Gardens High School