ANGELINA ESTRELLA
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Casino Executive Admin
Parkwest Bicycle Casino
08.2023 - Current
- Contributed ideas for developing and improving processes and workflows for best practices.
- Communicate effectively with all employees and follow through on written or verbal instructions; respond to emails, voice messages and correspondence in timely manner
- Manage Executive Managements' calendars including but not limited to scheduling appointments, conference calls, meetings, and reminders; attend requested appointments/calls/meetings, take notes, and conduct follow up, as needed
- Collect outgoing documents from Shift Manager's office, mail, scan/file and/or distribute to other department(s) and return incomplete forms
- Inventory department paperwork, office supplies and request additional supplies as necessary or upon request
- Assist in administration, booking and coordination of Special Events, ensuring paperwork is completed in timely manner and correct information is delivered to appropriate department heads
- Report and address safety concerns or other urgent problems to upper management immediately
- Complete all other duties as assigned by Executive Management
- Enforce and adhere to the casino gaming department & Human Resources and Safety policies and procedures
- Enforce and adhere to all applicable federal, state and local laws and regulations
Workforce Planning Coordinator
Commerce Casino
05.2019 - 08.2023
- My position is responsible for providing a broad range of administrative support to our team (as they manage an ever-growing workload and a long list of commitments, contacts, and projects)
- Handle the day-to-day operations of the office and expected to learn, understand, and contribute to gaming, non-gaming and technical projects
- Good judgment, tact, diplomacy, discretion, and ability to maintain confidences are essential
- Exceptional communication, interpersonal, networking, organization, and multitasking skills
- Detail-oriented organizational and process management skills to manage a wide range of incoming requests
- Proven ability to thrive in a fast-paced environment, with high tolerance for ambiguity and complexity
- Innovative, resourceful, and efficient with limited resources
- Developed and implemented Team List document to manage the headcount with the HR Department; to provide an 100% accurate organizational structure used by payroll, security, HR services and IT
- Proactively promoted the use of holiday to balance shrinkage across the year
- Implemented process to eliminate errors in logging people absences, leading to 100% accuracy.
Casino Administrative Assistant
The Commerce Casino
07.2018 - 05.2019
- Answer phones, schedule meetings, meeting minutes, New Hire onboarding (training schedules, permanent schedules) payroll (Dayforce), enter new player cards in our database (Salesforce) process invoices to accounting
- Project management for various departments within the Casino.
Executive Team Coordinator
Charles Dunn Company, Inc
11.2016 - 05.2018
- Supported team of 7, lease transactions, deal files, commissions, marketing brochures
- Scheduled tours, team meetings and luncheons
- Budget forecast reports, back-up for receptionist for her breaks/lunch time, translator for Spanish speaking clients
- Worked closely with VP of Operations and Transaction Manager.
Sr. Administrative Assistant
Property Management Advisors
02.2015 - 01.2016
- Duties: Help Start-up company, answer tenant calls, enter work orders, process 'move-in, move-out' package for tenants
- Prepare and process purchase orders, payments for vendors
- Verify Certificate of Insurance for tenants and vendors
- Work closely with leasing team in preparing for tours, or tenant social events
- Conduct path of travel with security personnel overseeing pertaining buildings.
Leasing Administrative Assistant
Equity Office
07.2009 - 12.2014
- Duties: Work closely with the Regional Market Manager, Vice President of Leasing, and the rest of the So Cal Regional Directors of Leasing
- Prepare and submit expense reports, prepare, and process leasing documents for final execution for the entire So Cal/Cabi portfolio
- Receive, review, and submit all leasing reports for the entire So Cal/Cabi portfolio and submit for our corporate pipeline
- Prepare & organize broker & company events
- Work closely with Property Management with tenant events, anniversaries
- Set up tours
- File, answer cold calls, submit DAS's, distribute commission checks, train and prepare welcome packet for new personal on the leasing team.
Executive Assistant/Receptionist
Cushman & Wakefield
06.2003 - 04.2009
- Duties: Answer phones, filing, prepare leases, contracts, mailers, accounts payable, prepare meetings, travel arrangements, broker's expense reports and monthly admin schedule.
Education
Bachelor's Degree in Business Administration - Human Resources Management
Cal State Fullerton
Fullerton, CA06.2012
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.1996
Skills
- Excel (10 years)
- Microsoft word (10 years)
- Outlook (10 years)
- Publishing (4 years)
- Word (10 years)
- Marketing
- Scheduling
- Organizational Skills
- Office Management
- Accounts Payable
- Co-Star
- Avid Xchange
- Avalon
- ILINX
- ITCS
- Ceridian/Dayforce
- Tableau
- Pulp Stream
- Prophix
- Decision-Making
- Training and Onboarding
- Project Management
- Creative and Innovative
- Strategic Planning and Alignment
- Data Analytics
- Database Management
- Team Recruiting and Hiring
Certification
Languages
Spanish
Native or Bilingual
Timeline
Casino Executive Admin
Parkwest Bicycle Casino
08.2023 - Current
Workforce Planning Coordinator
Commerce Casino
05.2019 - 08.2023
Casino Administrative Assistant
The Commerce Casino
07.2018 - 05.2019
Executive Team Coordinator
Charles Dunn Company, Inc
11.2016 - 05.2018
Sr. Administrative Assistant
Property Management Advisors
02.2015 - 01.2016
Leasing Administrative Assistant
Equity Office
07.2009 - 12.2014
Executive Assistant/Receptionist
Cushman & Wakefield
06.2003 - 04.2009
Bachelor's Degree in Business Administration - Human Resources Management
Cal State Fullerton
High School Diploma -
Bell Gardens High School
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