Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Angelina Fernandez

Waco

Summary

I am instinctively Friendly and upbeat, with passion for providing excellent customer service and a welcoming atmosphere. I have excellent Knowledge of food safety and hygiene standards combined with strong multitasking and communication skills. I am very Committed to contributing to a positive team environment and ensuring customers satisfaction.

Through out the years and challenges I have faced I Developed urgency in a fast-paced cafe environment as well as strong observation skills. Not only in my Personal life I maintain cleanliness, I make sure to have a strict clean area in my work setting. I am Seeking to transition into new field where these skills that can drive positive outcomes and team success.

Overview

3
3
years of professional experience

Work History

Cafe Team Member

Lifetime
08.2023 - 06.2024
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Jeweler

Sabadodomingo
04.2021 - 06.2022
  • Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
  • Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
  • Conducted regular maintenance on tools and equipment, prolonging their lifespan and minimizing downtime due to malfunctions.
  • Promoted store events and special offers through engaging social media content, attracting new clientele and boosting overall visibility.
  • Contributed to a positive work atmosphere by maintaining open communication channels between management, colleagues, suppliers, and customers alike.
  • Collaborated with fellow jewelers to complete complex custom orders within tight deadlines.

Education

Pen Foster
200 Hickory Street, Scranton, Pennsylvania 18505

Skills

  • Reliability and punctuality
  • Cash handling proficiency
  • Order taking accuracy
  • Barista expertise
  • Customer service
  • Cleaning and organization
  • Customer assistance
  • Accuracy and efficiency
  • Teamwork and collaboration
  • Excellent communication
  • Adaptability and flexibility

Accomplishments

In sophomore year of High School, after months of preparation and studding I passed a drafting test that made earn my Certification in AutoCad. This certification will benefit me for the Future career I will be pursuing, witch will be a Civil Engineer

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cafe Team Member

Lifetime
08.2023 - 06.2024

Jeweler

Sabadodomingo
04.2021 - 06.2022

Pen Foster