I am a customer experience focused manager that has a passion for the striper. I drive productivity in all aspects of the business By leveraging my people, creating a culture of consistent feedback and developing the teams business acumen. Being a pillar in the community allows me to deepen relationships for the internal and external customer. I build the internal capabilities of my team to ensure they are successful in a personal and professional setting.
Consistently assessing and attracting new talent in areas that would directly impact the business. Lead and encouraged Assistant Managers to finding stripers who embodied the striper must haves. Cascading new store initiatives to all team members and emphasizing the impact it makes on the customer experience. Together we were able to foster a culture of recognition, continuous learning, and development through feedback.
Focused on making an impact in Team Member Experience in my own store as well as the district. Assured that the Team member of the Quarter was recognized for the impact they make in our stores. Giving back to the community was a huge team focus. Acquired talent that embody heat for the community we serve. Together the team was able to inspire and empower the local youth community. Lead through my team to create a sales drivin culture to obsess over every customer.
Collaborating with Management team to enhance talent that was cultivated in the store. We worked together to find new talent that would directly impact our customers. Providing consistent feedback to further develop the team in all aspects of the business.
Focused on developing my self as well as the team to reach and overall shared sales goal. Learned how to drive performance and the importance it makes to our business. Once promoted to MIT, I had to navigate through change in a move to progress my career with Footlocker.