Angelina Galanis
Matthews,NC
Summary
Demonstrated leadership qualities with a track record of enhancing customer satisfaction at Palm Beach Tan through effective decision-making and critical thinking. Excelled in supervision, demonstrating flexibility and adaptability, while fostering strong verbal communication skills. Achieved notable improvements in client service and operational efficiency, leveraging expertise in problem-solving and POS software proficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Babysitting/ Animal Sitting
Self Employed
05.2021 - Current
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Kept animals clean and free of contaminants to promote optimal health.
- Employed positive reinforcement methods to encourage good behavior.
- Provided safe transportation to and from school and extracurricular activities.
Shift Leader
Palm Beach Tan
02.2024 - 07.2024
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Educated clients on the health and safety of tanning facilities and procedures.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Informed and demonstrated how to use tanning equipment to new clients.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
Bachelor of Science - Biology
Central Piedmont Community College
Charlotte, NC05.2027
Skills
- Decision-Making
- Critical Thinking
- Verbal Communication
- Problem-Solving
- Supervision and leadership
- Flexible and Adaptable
Affiliations
- Church
Certification
I've been certified in the following areas:
- Preventing Workplace Violence: Employees
- Unconscious Bias
- Preventing Bullying in the Workplace
- Payment Card Industry (PCI) Data Security Standards
- Microaggression in the Workplace
- Drugs & Alcohol in the Workplace
- Preventing Workplace Harassment- Fundamentals
- Diversity, Equality & Inclusion in the workplace
- Data Privacy & Information Security
Languages
Greek
Timeline
Shift Leader
Palm Beach Tan
02.2024 - 07.2024
Babysitting/ Animal Sitting
Self Employed
05.2021 - Current
Bachelor of Science - Biology
Central Piedmont Community College