Angelina G. De Leon
Summary
Dynamic and dedicated professional with extensive experience in customer service and food safety at UTSW. Proven ability to build strong relationships with patients and guests, ensuring a welcoming atmosphere. Skilled in order management and team collaboration, consistently delivering exceptional dining experiences while maintaining high standards of cleanliness and safety.
Overview
5
5
years of professional experience
Work History
Nutrition Service Attendant
UTSW
03.2025 - Current
- Prepare food according to diet on tickets
- Passing trays to patients in rooms
- Checking tickets and ensuring all items are correct
- Properly introducing myself to patients and developing a bond with them and their families to make them feel right at home
- Eagerly assisting patients with helping set up or with anything else they might need
Hostess
RH Rooftop Restaurant
06.2024 - 01.2025
- Greet guests
- Take guests to their table
- Be accommodating to guest requests
- Monitor Dining Room, updating through OpenTable which course each guest is on in their Full-Dining Experience.
- Bussing tables when needed
- Assisting the team by helping run food
Server
Saltgrass Steakhouse
11.2023 - 06.2024
- In charge of explaining the menu to patrons
- Creating a welcoming atmosphere for guests
- Building a connection with guests so they continue to dine in with us
- Assisting coworkers by taking care of their guests during rush hour periods
Server
Red Robin
06.2022 - 10.2023
- Take orders and provide tab to guests
- Answer customer questions about the menu
- Cleaning my station every shift
Usher
Morton H. Meyerson Symphony
10.2021 - 06.2022
- Scanning tickets for performances.
- Guiding patrons to the performance hall and to their seats
Shift lead
Cauldron Ice Cream
02.2020 - 06.2021
- Provided excellent point of sale customer service while adhering to safe food handling standards.
- In charge of cleaning and sanitizing the restaurant at closing.
- Responsible for delegating tasks to other shift members, making ice cream, and following safety protocols while using nitrogen.
Education
OpenTable Certification -
06.2024
Certificate in Safe Food Handling -
07.2023
TABC Seller-Serving Training -
07.2023
High School Diploma - Music
Booker T. Washington High School For The Performing And Visual Arts
06-2022
Skills
- Food safety
- Order management
- Supervisory skills
- Customer service
- Team collaboration
- Conflict resolution
- Attention to detail
Timeline
Nutrition Service Attendant
UTSW
03.2025 - Current
Hostess
RH Rooftop Restaurant
06.2024 - 01.2025
Server
Saltgrass Steakhouse
11.2023 - 06.2024
Server
Red Robin
06.2022 - 10.2023
Usher
Morton H. Meyerson Symphony
10.2021 - 06.2022
Shift lead
Cauldron Ice Cream
02.2020 - 06.2021
OpenTable Certification -
Certificate in Safe Food Handling -
TABC Seller-Serving Training -
High School Diploma - Music
Booker T. Washington High School For The Performing And Visual Arts
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