ANGELINA GENOVESE
Medway,Ma
Summary
Purpose: To provide operational support to our strategic business partners through seamless execution, delivering results beyond their expectations and enabling them to focus on their core competencies.
Vision: To consistently demonstrate our value above and beyond what is expected by continuously striving to be engaged, proactive, productive, learning, collaborative, and curious.
Overview
15
15
years of professional experience
Work History
Advisor, Sales Operations
Dell/EMC
09.2012 - Current
- Provide proactive operational end-to-end support for sales
- Trusted advisor to sales, in coordination w/ all stakeholders across operations
- Help guide deals with Sales from beginning to end to drive deal velocity
- Act as a liaison between Sales and Order Entry team to ensure all orders are booked, billed, invoiced and shipped correctly
- Work alongside with Allocations and Logistics teams when necessary
- Manage escalations by architecting resolution paths and facilitating execution
- Assist on forecast accuracy & monitoring
- Drive communication on operational best practices
- Partner on weekly forecast calls providing Operational updates for the Teams in alignment with business partners
- Solve ad-hoc problems working with various organizations
- Acclimate, train and may act as mentor to new employees
- Communicates Sales Logistic and procedural changes, specific to Sales Operations.
Account Manager
OXFORD ASSOCIATES
01.2024 - 08.2024
- Created value for the company by selectively matching qualified IT consultants with companies in need of their services
- Built and maintained client base of over 150 IT consultants by carefully pre-screening qualified personnel, personally interviewing potential applicants to ensure quality, and following up with each at least once every two weeks to determine employment status and to understand changing employment requirements
- Demonstrated deep understanding of the IT consulting business by advising consultants on how to best highlight previous work experiences in order to optimally position themselves for open opportunities
- Handled all computer duties required to maintain contact database and update professional schedule.
Information Technology Support
BARNSTABLE COUNTY DISTRICT ATTORNEY’S OFFICE
08.2024 - 06.2024
- Coordinated technology management for State Police and District Attorney’s Office intranet service
- Maintained integrity of office-wide intranet system both on and offsite including troubleshooting issues and providing personalized IT support for office staff
- Prepared digital evidence for criminal trials by transcribing data / information into the correct format and coordinating with Criminal Investigators from Sheriff and State Police
- Provided extensive training and support for office staff on a variety of applications, such as: Power Point, Excel, LANDesk
- Citrix Server, and Congnos reports.
Merchandise Assistant
TJX CORPORATE OFFICE
08.2010 - 09.2012
- To provide diversified support for multiple buyers in a dynamic fast paced work environment
- Act as a liaison between the buyers internal Business Partners and the Vendor Community
- Reconcile and analyze reports for accuracy
- Coordinates, plans and participates in sales manager meetings and conference calls
- Acclimate, train and may act as mentor to new employees.
Human Resource Assistant/Account Manager
THE EXECUTIVE SUITE
07.2009 - 05.2010
- Responsible for successfully matching corporate hiring needs with qualified individuals
- Established strong relationships with corporations and individuals by: developing and conducting relevant workshops for individuals, delivering personalized presentations to corporate hiring managers, and maintaining a high level of contact with both parties throughout the job matching process
- Effectively handled a wide breadth of administrative duties including: controlling the invoice process, calculating and managing the firm’s payroll, and organizing vital documents (tax forms, confidentiality agreements, employment contracts, etc.)
- Utilized previous IT experience to upgrade firm’s database system from Excel to ACT including formula migration and troubleshooting.
Education
Associate’s Degree - Exercise Physiology
CAPE COD COMMUNITY COLLEGE
Barnstable, MA01.2004
Skills
- Communication
- Strategic planning
- Problem solving
- Process improvement
Skills Certifications
Aerobics and Fitness Association of America - Personal Fitness Training Certification, Fitness Firm – Fitness Consulting Certification, New England School of Court Reporting – Stenographer Certification, Twin Oaks Database, Microsoft Office, Propel, Catalyst, SAP, MyQuotes, Salesworks, PowerBi, SFDC
Timeline
Information Technology Support
BARNSTABLE COUNTY DISTRICT ATTORNEY’S OFFICE
08.2024 - 06.2024
Account Manager
OXFORD ASSOCIATES
01.2024 - 08.2024
Advisor, Sales Operations
Dell/EMC
09.2012 - Current
Merchandise Assistant
TJX CORPORATE OFFICE
08.2010 - 09.2012
Human Resource Assistant/Account Manager
THE EXECUTIVE SUITE
07.2009 - 05.2010
Associate’s Degree - Exercise Physiology
CAPE COD COMMUNITY COLLEGE
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