Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OperationsManager
Angelina Gomez

Angelina Gomez

Thornton,Co

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

9
9
years of professional experience

Work History

Operations Manager

Ulta Beauty Inc.
Westminster, CO
04.2023 - Current

Directed visual merchandising strategies to enhance store presentation during seasonal transitions. Championed loss prevention initiatives by implementing robust inventory control measures. Led recruitment efforts and fostered skill development among associates. Provided on-the-spot coaching to improve team performance. Supervised opening and closing operations. Managed payroll processes efficiently. Analyzed sales trends to align with business objectives. Executed store orders with precision and accuracy.

  • Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
  • Led cross-functional teams to implement operational strategies, improving overall efficiency and customer satisfaction.
  • Developed training programs for new staff, fostering a culture of continuous improvement and knowledge sharing.
  • Analyzed performance metrics to identify areas for process enhancement and cost reduction initiatives.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Trained and guided team members to maintain high productivity and performance metrics.

Clinique Boutique Advisor

Ulta Beauty Inc.
Westminster, CO
05.2022 - 05.2023

Oversaw achievement of sales targets while enhancing guest experiences through personalized skin and makeup consultations. Collaborated with team to streamline online order fulfillment processes. Maintained high standards of boutique cleanliness and supported loyalty initiatives.

  • Analyzed sales data to identify trends and inform strategic decision-making for product offerings.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
  • Developed strong relationships with clients through regular communication and excellent customer service.

Women's Clothing Lead.

Macy's
Broomfield, CO
10.2021 - 04.2022

Oversaw visual merchandising to enhance customer experience. Managed cleanliness and organization of dressing rooms and sales floor. Coordinated break schedules for staff to optimize workflow. Promoted customer loyalty through exceptional service and credit card program engagement.

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.

Lead

Subway
06.2020 - 10.2021
  • Oversaw opening operations by managing food preparation and bread production. Coordinated store readiness to ensure a smooth opening process. Managed cash handling and register accuracy, including cash drops. Led team members by assigning responsibilities and promoting clear communication. Analyzed labor performance to drive efficiency and meet operational targets.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Crew

Wendy's
05.2017 - 10.2019
  • Handled all post-tension tasks from drive-thru to grill. Assisted in opening and closing store operations. Maintained cleanliness and stock levels in assigned areas. Operated cash register and balanced cash drawer.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Assisted other team members to achieve goals.

Education

Highschool Diploma -

Mountain Range High School
01-2020

Skills

  • I am a Manager at my current job I have to make sure the store is in good shape to impress customers Multitasking is a very important part my job and something I have come to master I have to handle money, hand out breaks, and make sure the store is in tip top shape Working a rush can be extremely stressful but I am able to remain calm and collect and handle any situation
  • Decision-making
  • Inventory management
  • Staff training
  • Employee motivation
  • Workflow optimization
  • Strategic planning
  • COMMUNICATION
  • At my current job communication is key I'm not afraid to ask questions to make sure all of us are on the same page I can communicate with customers to make sure they have the best experience If I need to communicate with the managers about a problem, I am glad to do so
  • LEADERSHIP
  • I am not afraid to take charge! I can lead in stress situation to get the job done With good team work I can make sure the team is staying organized and working at 100%!

Accomplishments

I have been employee of the moth at previous employers and with are work and collaborations with my team this last year we were number one store in our district at Ulta.

Timeline

Operations Manager

Ulta Beauty Inc.
04.2023 - Current

Clinique Boutique Advisor

Ulta Beauty Inc.
05.2022 - 05.2023

Women's Clothing Lead.

Macy's
10.2021 - 04.2022

Lead

Subway
06.2020 - 10.2021

Crew

Wendy's
05.2017 - 10.2019

Highschool Diploma -

Mountain Range High School
Angelina Gomez