Angelina Gremaud
Brooktondale
Summary
Dynamic and adaptable professional with a proven track record at Spinal Wellness Center of Ithaca. Skilled in management positions and effective communication, I excel at maintaining high standards of cleanliness and fostering a welcoming environment. Known for reliability and strong relationship-building abilities, I consistently enhance team performance and client satisfaction.
Overview
6
6
years of professional experience
Work History
Office Cleaner
Spinal Wellness Center of Ithaca
11.2024 - Current
- Maintain high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Vacuum and mop floors to maintain a clean and safe work environment.
- Contribute to a healthy work environment by sanitizing surfaces like doorknobs, light switches, countertops, desks and office equipment.
- Empty trashcans and transport waste to collection areas.
- Tidy lobby and reception areas to create professional and welcoming first impression for patients.
- Organize storage areas, closets and filing cabinets to prevent buildup of clutter.
- Keep up on office form inventory.
- Make up charts, folders, packets and envelopes with necessary information and forms for new patients.
Owner of Online Depop Shop
Self-employeed
03.2024 - Current
- Maintain customer satisfaction by providing quick shipping and clear and fast communication, providing additional information upon request.
- Package and ship purchased items to ensure my buyers get the best shipping rate and their items are delivered in the stated condition.
- Photograph and provide accurate and detailed descriptions of items.
- Wash and line dry items before they are shipped.
- Price negotiation with buyers.
- Offer extra services like discounted shipping rates for bundled items.
Private Pet Sitter
Self-employeed
04.2023 - Current
- Support clients during extended travel by providing consistent updates, photos, and videos of their pets' activities and wellbeing.
- Maintain a safe and secure space for dogs by adhering to strict house rules and guidelines set by the pet owners.
- Ensure timely feeding and walking/exercise for each dog under my care, resulting in contented and well-cared-for pets.
- Manage challenging situations such as aggression or separation anxiety with patience and professionalism, resulting in a calm environment for both the pet and owner.
- Address behavioral issues effectively through positive reinforcement training techniques, improving overall pet behavior.
- Provide overnight stays when required, giving clients peace of mind knowing their beloved pets were cared for around the clock.
- Manage scheduling efficiently to accommodate multiple clients while ensuring adequate time for each pet''s individual needs.
- Clean out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Prepare food and water following instructions from pet owners.
- Exercise animals regularly with walks and rigorous play activities.
- Maintain a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Give animals proper attention to promote secure environment in owner's absence.
Assistant Martial Arts Coach
Mindful Martial Arts
04.2022 - 04.2023
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Trained each week with Jujitsu coaches to hone my own skills and ensure lesson plans were clear for the following week.
- Developed strong relationships with students' families to encourage support and involvement in their martial arts growth.
- Practiced and led story time and mindfulness meditations with students at the end of each class to promote emotional regulation.
- Held open discussions with students during class to address topics like bullying, boundaries and self-esteem.
- Facilitated open communication between students, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
- Led tailored warm-up routines for each age group.
- Supported and assisted in belt promotions for students.
- Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
Farm Manager/Property Manager
Hans Huber
11.2021 - 04.2023
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Implemented owners' project requests in weekly work schedules.
- Adjusted project schedules to owners' needs and requests.
- Worked closely with employees to improve practices and techniques, optimizing performance, and minimizing waste.
- Fence building and repair.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Led teams of three to seven skilled and unskilled farm personnel.
- Implemented pest control programs to minimize crop damage while adhering to environmental regulations.
- Performed repairs and preventive maintenance on equipment.
- Oversaw care and birthing of livestock.
- Maintained forest trails by clearing fallen trees, overgrown brush and invasive plant species with tools like chainsaws and machete's.
- Kept up on weeding invasive plant species, mowing, weed whacking and planting native species.
- Plant nursery care.
- Helped implement group dinners and game nights.
- Regular inventory and purchases of farm necessities, such as gas and oil for farm vehicles and equipment, weed whacker and chainsaw parts, livestock feed and propane tanks.
- Monitored pregnant ewes and assisted in birthing.
- Provided necessary medical care and monitoring for livestock that had been attacked by local predators.
- Created schedules to keep up on everyday tasks.
- Delegated farm and property work, providing assistance when needed.
- Weekly grocery shopping trips for trade workers.
- Safely completed agricultural burns, following all safety and weather standards.
- Oversaw and completed crop irrigation and fruit tree pruning.
- Maintained high sanitary standards by washing and changing bedding and cleaning living spaces when new personnel came in.
- Kept up on regular heating of living spaces prone to dampness and mold.
- Clear and fast communication with perspective trade workers on WWOOF and Workaway, including video calls, providing detailed lists of items they would need, explaining how the farm/program works and what would be expected of them.
- Handled calendar schedule of trade workers, ensuring we were not overbooked, airport pickups and dropoffs, clear communication with owner about who was coming and going.
- Held meetings and created a safe environment to address all concerns and questions, while implementing guidelines and standards.
Trade Worker
World Wide Opportunities on Organic Farms
03.2021 - 11.2021
- Worked alongside other trade workers to complete projects.
- Completed weekly and daily tasks on properties, such as weeding, watering and animal care.
- Kept shared living spaces clean and tidy.
- Learned about native and invasive plant species, gardening practices and operation of farm tools and equipment.
Office Manager
Spinal Wellness Center of Ithaca
06.2020 - 03.2021
- Provided exceptional customer service when addressing patient inquiries, questions and/or concerns in person, via phone calls, texts and email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets using QUICKBOOKS.
- Oversaw office inventory activities by ordering, stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Put together and kept inventory of all new patient charts, folders, informational booklets, etc.
- Scheduled patients for each doctor on ECLIPSE software, booking all new, current and returning patients.
- Ensured new patients had correct paperwork filled out and all their questions answered before initial intake.
- Completed initial new patient intake, including height, weight and spinal scanning.
- Assisted doctors with new patient exams.
- Filed charts, scanned paperwork, kept reception area welcoming and presentable, cleaned and disinfected office weekly.
Part-Time Receptionist
Spinal Wellness Center of Ithaca
09.2019 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled payment transactions and maintained sales and payments records accurately.
- Provided patients with personalized patient care and payment plans with doctors.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced patient satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with patients through professional demeanor and excellent interpersonal skills.
- Increased patient satisfaction by warmly greeting visitors and promptly addressing their needs.
- Completed patient intakes.
- Balanced books after each shift.
Education
High School Diploma -
Ithaca High School
Ithaca, NY06-2020
Skills
- Honest and trustworthy
- Punctual and reliable
- Adaptability and dependability
- Personable and friendly
- Effective communication
- Group leadership
- Equipment operation
- Inventory management
- Purchasing functions
- Maintenance and repair
- Customer service
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Bookkeeping
- Relationship building
- Computer skills
- Professional and courteous
- Self-awareness
- Safety awareness
- Coaching support
Timeline
Office Cleaner
Spinal Wellness Center of Ithaca
11.2024 - Current
Owner of Online Depop Shop
Self-employeed
03.2024 - Current
Private Pet Sitter
Self-employeed
04.2023 - Current
Assistant Martial Arts Coach
Mindful Martial Arts
04.2022 - 04.2023
Farm Manager/Property Manager
Hans Huber
11.2021 - 04.2023
Trade Worker
World Wide Opportunities on Organic Farms
03.2021 - 11.2021
Office Manager
Spinal Wellness Center of Ithaca
06.2020 - 03.2021
Part-Time Receptionist
Spinal Wellness Center of Ithaca
09.2019 - 01.2020
High School Diploma -
Ithaca High School
Similar Profiles
Brittney SimpsonBrittney Simpson
Front Desk Assitant at Spinal Rehab & Wellness CenterFront Desk Assitant at Spinal Rehab & Wellness Center
Julaya ClarkJulaya Clark
Front & Back Office, Chiropractic & Therapy Assistant at Georgia Spinal Health & WellnessFront & Back Office, Chiropractic & Therapy Assistant at Georgia Spinal Health & Wellness
Alison M. RawlinsAlison M. Rawlins
Chief Inspiration Officer at Teaching Ithaca Wellness, LLCChief Inspiration Officer at Teaching Ithaca Wellness, LLC