Years of Professional experience in the Healthcare Sector
Angela Hillier
Epidemiology/Infectious Disease Scientist
Hogansville,GA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience as a Epidemiology Infectious Disease Specialist with a history of spearheading investigations, compiling data and completing reports. Knowledgeable of tracking and containment of infectious pathogens. Highly analytical, enterprising and motivated to impact public health both locally and globally. Experienced in promoting health of diverse populations, preventing diseases and optimizing current tracking, assessment and containment programs. Motivated to strengthen responses by thoroughly analyzing and interpreting data. Subject matter expert in infectious diseases.
Overview
10
10
4
4
Years of Epidemiological Investigation Experience
3
3
Years of Supervisory Team Leader Experience
Work History
Epidemiology Disease Investigation Team Supervisor
Department Of Public Health And Human Services
8 2020 - Current
- FULL TIME 40 HRS/WEEK AT SALARY OF $47,840
- Trained 300 + new employees on company policies, procedures and work ethics related to public health intervention and crisis management strategies during a pandemic
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards regarding patient privacy
- Delegated tasks to team members according to individual strengths
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Motivated employees to reach highest professional potential
- Resolved conflicts between team members and departments
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results
- Monitored new developments in the field of epidemiology and public health
- Reviewed literature related to biostatistics and epidemiology, incorporating findings into project plans
- Conducted research on a variety of topics, including public health, epidemiology, and biostatistics
- Conducted research on the epidemiology of infectious diseases, including source tracking and outbreak investigations
- Conducted research on various topics related to public health such as epidemiology, nutrition, environmental health
- Led educational sessions on topics related to epidemiology for students in medical schools or graduate programs
- Participated in continuing education courses related to public health topics such as epidemiology, biostatistics, environmental health sciences
- Conducted thorough investigations into the epidemiology of each case, including Hepatitis, Covid, Parasitic infections, Food and Water borne infections, Cholera, and others to include medical
- Coordinated cross-functional teams to achieve project objectives within strict deadlines.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Optimized scheduling processes to ensure adequate staffing levels during peak business hours.
- Provided ongoing coaching to enhance individual performance levels while fostering teamwork among employees.
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Assisted in research and analysis efforts by supplying input for forecasting, training program assessment and quality assurance program calibration.
- Led weekly meetings with staff to discuss progress updates, address concerns, and maintain open lines of communication.
- Led conference calls to communicate priorities, review negatively impactful events and describe new policies.
- Mentored and guided employees to foster proper completion of assigned duties.
Contract Tracer Covid-19
Department of Public Health
06.2020 - 08.2020
- FULL TIME REMOTE 40 HRS/ WEEK AT SALARY OF $31,200
- PROMOTED TO SUPERVISOR WITHIN 3 MONTHS
- Developed strong analytical and quantitative skills to identify disease outbreaks in local areas, long term care facilities, schools, incarceration facilities, and businesses
- Conducted professional, confidential disease diagnosis interviews with individuals testing laboratory positive for Covid-19 in order to identify close contacts and eliminate/ contain disease exposures in the community
- Trained 1000+ New onboarding contact tracers into the MTX database program in order to function appropriately during a Pandemic
- Natural born leader, influenced and lifted up many
- Exampling Empathy
- Demonstrated ability to manage multiple tasks while remaining adaptable and approachable
Head Hostess
Karvelas Pizza Company
08.2018 - 11.2019
- Supported needs of 100+ person wait staff who attended to specific needs of countless customers daily for popular local restaurant with social relevancy and intentionality.
- Contributed to a positive workplace culture by maintaining a professional demeanor and fostering open communication among team members.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Well and truly known for hard working and innovative solutions to crisis situations.
Social Services Instructor
Carroll County Training Center
02.2003 - 10.2004
- FULL TIME 40 HR/WEEK ON SALARY OF $18,499
- Implemented reading and writing workshops to increase literacy and support to Adult Citizens with Mental Health Disabilities with reading programs.
- Strengthened relationships through regular communication, updates on progress, and involvement in work training events.
- Increased participation via engaging lectures and assignments.
- Reviewed class and patient records to identify improvement opportunities.
- Increased motivation by developing engaging lesson plans that catered to various learning styles.
- Fostered curiosity and interest through creative hands-on activities.
SOCIAL SERVICES TECH 2
Pathways/Advantage Behavioral Health Systems
10.2000 - 12.2002
- FULL TIME 40 HRS/WEEK AT SALARY OF $18,342
- Improved client outcomes by developing and implementing individualized service plans.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse, and rehabilitation issues.
- Lead individualized and group counseling sessions with children and families.
- Initiated outreach efforts within the community, increasing awareness of available resources and services among potential clients.
- Developed culturally competent programs that met the unique needs of diverse client populations served by the agency.
- Collaborated with multidisciplinary teams to ensure holistic care for clients and their families.
- Advocated on behalf of clients when necessary, addressing systemic barriers impeding their access to quality services.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Enhanced community relations for the agency through effective collaboration with local organizations and resources.
- Implemented a strengths-based approach when working with clients, empowering them to build upon existing resilience factors in pursuit of their goals.
- Developed and implemented programs to support children's mental health and well-being.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Secured housing, medical care, and employment for clients by collaborating with various community agencies.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Provided social work services, individual, and family therapy and referrals.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Developed and implemented strategies to reduce and prevent family conflict.
CCU, CVICU Cardiology Lead Secretary
Athens Regional Medical Center - ARMC
01.1997 - 01.2000
- FULL TIME 40HRS/WEEK SALARY OF $32,001
- Improved communication between departments by creating and distributing detailed meeting agendas and minutes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Coordinated travel arrangements for executive staff, ensuring smooth logistics for both domestic and international trips.
- Screened visitors and issued badges to maintain safety and security.
- Managed high-priority projects for executives, ensuring timely completion within budget constraints.
- Created and updated records and files to maintain document compliance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Reduced scheduling conflicts by effectively managing multiple calendars for senior leadership team members.
- Assisted executives with presentation preparation, gathering accurate data from various sources to create compelling visual aids.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled appointments and conducted follow-up calls to clients.
- Increased accuracy of expense reporting through meticulous review, verification, and reconciliation of monthly statements.
ICU Heart Monitor Tech
West Georgia Medical Center
01.1995 - 01.1997
- PART-TIME 25HRS/WEEK $15/HOUR
- Supported bus drivers by assisting drivers in planning alternate routes during rush hours.
- Directed loading and unloading of students on bus to prevent congestion and unsafe conditions.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated personal hygiene management, feeding and ambulation.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
Bachelor of Arts - Psychology
University of Georgia
Athens, Georgia USA05.1999
Skills
Data Managementundefined
References
References available upon request
Timeline
Contract Tracer Covid-19
Department of Public Health
06.2020 - 08.2020
Head Hostess
Karvelas Pizza Company
08.2018 - 11.2019
Social Services Instructor
Carroll County Training Center
02.2003 - 10.2004
SOCIAL SERVICES TECH 2
Pathways/Advantage Behavioral Health Systems
10.2000 - 12.2002
CCU, CVICU Cardiology Lead Secretary
Athens Regional Medical Center - ARMC
01.1997 - 01.2000
ICU Heart Monitor Tech
West Georgia Medical Center
01.1995 - 01.1997
Epidemiology Disease Investigation Team Supervisor
Department Of Public Health And Human Services
8 2020 - Current
Bachelor of Arts - Psychology
University of Georgia
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