Angelina Jepson
Tillamook,OREGON
Summary
Personable and approachable with positive attitude, dedicated to assisting patients with their healthcare needs. Possesses solid understanding of healthcare systems and demonstrates proficiency in managing patient information and navigating healthcare databases. Committed to making meaningful impact by ensuring smooth patient experience and streamlined access to healthcare services.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Tillamook Adventist Hospital
03.2023 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Collected co-pays and other payments from patients at time of service.
- Ensured accuracy of all data entered into computer system.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Verified demographics and insurance information to register patients in computer system.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
Housekeeper
Lincoln Sands Oceanfront Resort
07.2022 - 12.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Sales Associate
Under Armour
11.2021 - 07.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
- Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
Education
High School Diploma -
Tillamook High School
Tillamook, OR04-2025
Some College (No Degree) - Medical Assisting
Tillamook Bay Community College
Skills
- Multitasking and Organization
- Customer Service
- HIPAA Compliance
- POS Systems
- Excellent communication skills
- Phone and Email Etiquette
- Team Collaboration
- Patient Registration
- Appointment Scheduling
- Strong empathy
Timeline
Patient Access Representative
Tillamook Adventist Hospital
03.2023 - Current
Housekeeper
Lincoln Sands Oceanfront Resort
07.2022 - 12.2023
Sales Associate
Under Armour
11.2021 - 07.2022
Some College (No Degree) - Medical Assisting
Tillamook Bay Community College
High School Diploma -
Tillamook High School
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