Experienced with handling personal interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships.
Overview
5
5
years of professional experience
Work History
Barista
Ziggi's Coffee
09.2024 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Secretary
Burlington School District
07.2023 - 09.2024
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Funeral Director's Assistant
Dignity Memorial
12.2019 - 03.2022
Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
Prepared obituaries for newspapers and online publications after extensive consultation with family members.
Diesel Technician/Customer Service Representative at Loves Truck and Travel ShopsDiesel Technician/Customer Service Representative at Loves Truck and Travel Shops