
My position as front desk receptionist at Nieves Latin Dance Studio helped me build outstanding customer service abilities which led to better customer satisfaction outcomes. I learned to handle problems efficiently through my ability to keep lines open between team members and customers. I used my Excel and office administration skills to create an organized record system which improved communication speed and built a friendly space that ran at its highest possible level. My English and Russian language skills helped me connect with clients more effectively while I developed my ability to handle multiple tasks and work successfully with teams.