Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELINA LEFFYEAR

Houston,TX

Summary

  • Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property manager, vendors and residents. Thorough understanding of housing laws and resident management.

Overview

9
9
years of professional experience

Work History

Assistant Property Manager

The Residences, Arbor Oaks
08.2021 - 02.2023
  • Property Build Up, New Construction, Tax Credit), Start Tax Credit Building Approvals
  • Obtain Financial Approvals via City of Houston
  • Market Property for New traffic
  • Start Contracts with Houston Housing Authority and Harris County Housing Authority
  • Manage Budgets for Individual Buildings with The City of Houston
  • Work Closely with Construction for Release of Each Building in Phases
  • Put together Market survey for surrounding area Complexes
  • Assure Accuracy, Timeliness and Finishing of Financing Reports to the Community Manager
  • Overseeing Property Maintenance repairs, obtaining bids from vendors, Submitting Invoice Payments
  • Pre-Month End close out, Month End Close out
  • Collecting Rent Payments Reports, issuing 3-day notices, Collecting HAP Payments, Collecting Utility checks
  • Making sure online rent payments match the correct Ledger, Correcting rent ledger amounts
  • Complete Move Out, Houston Housing Request to move packets, Move out inspections
  • Complete evictions through court appearances, Eviction paperwork, Current eviction day balances
  • Assists with all reviewing rental applications, lease paperwork and addendums, Move in Inspections
  • Send notices for Recertifications, Complete Recerts, Submit Recerts for approval.

Assistant Property Manager

Lincoln Park Apartments
07.2018 - 05.2020
  • HUD, Tax Credit, Section8), Perform supervisory, and management functions involved in property operations in the absence of the Property Manager
  • Comply with Houston Housing Authority, and Section8 Rules & Regulations
  • Works with various governmental agencies, housing authorities, and the public as appropriate
  • Making sure all HAP Payments are correct and posted to ledgers
  • Collaborate with Houston Housing Authority for Inspections, and Move-Outs
  • Complete Annual Recertification’s and Lease renewals
  • Processing invoices & payables, and all financial reports, move-out balances and evictions
  • Process eviction paperwork
  • Obtain delinquent rent payments and take proper action
  • Maintains and monitors lease and accounting records, accounts receivable/delinquency records and
  • Eviction notifications
  • Collects rents and other monies due from residents; posts collections to resident
  • Account cards, prepares and makes bank deposits, prepares financial reports and reviews same to assure
  • Accuracy and completeness prior to submission
  • Prepares monthly, quarterly, and annual HUD reports as assigned as well as Daily property reports due to corporate
  • Prepares rent roll controls on all move-ins, move-outs, rent changes, etc., when needed
  • Responds to emergencies during working and non-working hours
  • Monitors contractors rendering services on the property
  • Conducts eligibility of the initial examination and the re-examination, recertification for the tenants’ income
  • And family composition as applicable
  • Review and monitors all property reports for compliance with
  • Operating standards; assures accuracy and timeliness of all reports submitted to the Community Manager

Assistant Property Manager

Copper tree Village
04.2018 - 07.2018
  • HUD, Public Housing), Advertising vacancies, showing properties, and developing positive relationships with prospective and current tenants Overseeing property maintenance and repairs, obtaining bids from vendors, evaluating vendor work, managing budgets and scheduling
  • Comply with Section8 Rules and Regulations & Houston Housing Authority
  • Verifying renter income, preparing lease agreements, and maintaining related documents
  • Collecting rent payments, issuing reminders, or escalating when appropriate, Making sure Ledger’s match rent amount from Vouchers
  • Work with Houston Housing Authority for Unit Inspections collections fees, post rents, account deposits & reconciliation, process invoices & payables, and all financial reporting billing questions, moveouts, notices, lease cancellations and evictions specifically with delinquent residents, Completion of annual recerts and renewals
  • Assists with all reviewing rental applications, lease paperwork and addendums
  • Reviews all notices to vacate to determine cause and recourse Comply with Move out Rules and regulations from Houston Housing or HUD.

Leasing Consultant

Cypress Lake Apartments
09.2016 - 03.2018
  • Marketed Property and Researched surrounding competition for special and prices that resulted in abundant traffic between 10-15 people daily, which 90% of the traffic applied
  • Showed model home and property to prospective Applicants
  • Answer multiple line telephone and filled in Guest cards to ensure to do callbacks on inquires that resulted in more traffic to the property
  • Averaging 15 Move ins Monthly
  • Maintain Files for Move-ins and Current Residents
  • Filed paperwork and files according to Apartment Numbers
  • Completed Conventional Paperwork and sent to Multitasking for Move-in approval
  • Reached out to current residents for Renewals: Combined with New Leases kept the Property Occupancy at 90.83%
  • Completed Excel Spreadsheets to organize Pending Applications, Pending Move-ins, Pending Renewals, and Vacancies
  • Send Market survey information to corporate weekly.

Medical Insurance Collector

Acclara Solutions
03.2014 - 09.2016
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Verified patient insurance coverage and benefits for medical claims.
  • Managed large volume of calls daily for medical claims
  • Review patient statements/EOBs, balances, identify unapplied adjustments
  • Researched and resolved complex medical claims issues to support timely processing.
  • Provide patient education regarding how to understand their Explanation of Benefits (EOB)
  • Evaluated medical claims for accuracy and completeness and researched missing data.
  • Monitored and updated claims status in claims processing system.
  • Followed up on denied claims to verify timely patient payment and resolution.
  • Responded to correspondence from insurance companies.
  • Knowledge of all CPT codes, How they should be listed on bill for effective payment.
  • Responded to customer inquiries and provided detailed account information.
  • May review the Payment Plan, No Statement, Special Handling, Expired, and Bankruptcy tickler queues designated for follow up, taking appropriate action for the client
  • one call resolution to patient inquires whenever possible and perform timely follow up
  • Provide Empathy to customers
  • Reverse denials for CPT codes that have been incorrectly billed.


Education

Champion School of Real Estate
2023

High school diploma - undefined

Eisenhower High School
2013

Skills

  • OneSite (Real Page)
  • Yardi
  • Tenant Issue Resolution
  • Rent Collection
  • Res-Man
  • Bluemoon
  • Housing Regulations
  • Eviction Coordination

Timeline

Assistant Property Manager

The Residences, Arbor Oaks
08.2021 - 02.2023

Assistant Property Manager

Lincoln Park Apartments
07.2018 - 05.2020

Assistant Property Manager

Copper tree Village
04.2018 - 07.2018

Leasing Consultant

Cypress Lake Apartments
09.2016 - 03.2018

Medical Insurance Collector

Acclara Solutions
03.2014 - 09.2016

Champion School of Real Estate

High school diploma - undefined

Eisenhower High School
ANGELINA LEFFYEAR