Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Angelina Litza

West,Wisconsin

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Supervisor

Bubbletopia
Los Angeles, CA
03.2022 - 08.2022


  • Monitored workflow to improve employee time management and increase productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Head of Trolley

LAZ
Los Angeles, CA
10.2021 - 03.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Maximized equipment performance and passenger safety by following company inspection and maintenance protocols and procedures.
  • Moved riders to safety by directing emergency evacuation procedures during crisis situations.
  • Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
  • Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.

Assistant Store Manager

Turn Dough
Los Angeles, CA
01.2021 - 10.2021
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Education

High School Diploma -

Excel Academy
10.2022 - 11.2022

Skills

Priority management

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Certification

Certified Trolley Driver

Timeline

High School Diploma -

Excel Academy
10.2022 - 11.2022

Supervisor

Bubbletopia
03.2022 - 08.2022

Head of Trolley

LAZ
10.2021 - 03.2022

Assistant Store Manager

Turn Dough
01.2021 - 10.2021

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Angelina Litza