Angelina Litza
West,Wisconsin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Supervisor
Bubbletopia
Los Angeles, CA
03.2022 - 08.2022
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Head of Trolley
LAZ
Los Angeles, CA
10.2021 - 03.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Maximized equipment performance and passenger safety by following company inspection and maintenance protocols and procedures.
- Moved riders to safety by directing emergency evacuation procedures during crisis situations.
- Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
- Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
Assistant Store Manager
Turn Dough
Los Angeles, CA
01.2021 - 10.2021
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
High School Diploma -
Excel Academy
10.2022 - 11.2022
Skills
Priority management
Team Building
Training and mentoring
Staff Management
Financial Management
Inventory oversight
Staff Scheduling
Operations experience
Operations support
Equipment operation
Certification
Certified Trolley Driver
Timeline
High School Diploma -
Excel Academy
10.2022 - 11.2022
Supervisor
Bubbletopia
03.2022 - 08.2022
Head of Trolley
LAZ
10.2021 - 03.2022
Assistant Store Manager
Turn Dough
01.2021 - 10.2021