Angelina Lopez
ALBUQUERQUE,New Mexico
Summary
Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion. Licensed Esthetician and Skin Care Consultant with more than [Number] hours of professional training.
Overview
18
18
years of professional experience
Work History
Licensed Esthetician
Salon Deluxe
05.2023 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Analyzed skin condition and made appropriate product recommendations.
- Sterilized equipment for patient treatments.
- Handled busy schedules and stayed on top of key deadlines.
- Recommended retail products for at-home use.
Customer Service Representative
Verizon Wireless Corporation
06.2005 - 08.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Licensed Esthetician - Aesthetics
Olympian Academy of Cosmetology
Carrizozo, NM11.2023
Associate of Science - Medical Assisting
Pima Medical Institute
Albuquerque, NM06.2007
High School Diploma -
Cibola High School
Albuquerque, NM05.2005
Skills
- HydraFacials
- Eyebrow and Lash Tinting
- Skin Rejuvenation
- Waxing and Laser Hair Removal
- Social Media Marketing
- Infection Control
- Client Intakes
Timeline
Licensed Esthetician
Salon Deluxe
05.2023 - Current
Customer Service Representative
Verizon Wireless Corporation
06.2005 - 08.2008
Licensed Esthetician - Aesthetics
Olympian Academy of Cosmetology
Associate of Science - Medical Assisting
Pima Medical Institute
High School Diploma -
Cibola High School