Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion. Licensed Esthetician and Skin Care Consultant with more than [Number] hours of professional training.
Overview
18
18
years of professional experience
Work History
Licensed Esthetician
Salon Deluxe
3301 Southern Blvd SE, Rio Rancho, NM 87124
05.2023 - Current
Fostered friendly, warm, and exceptional customer experience.
Advised clients on proper home-care regimens.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Analyzed skin condition and made appropriate product recommendations.
Sterilized equipment for patient treatments.
Handled busy schedules and stayed on top of key deadlines.
Recommended retail products for at-home use.
Customer Service Representative
Verizon Wireless Corporation
Albuquerque, NM
06.2005 - 08.2008
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.