Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelina Lowrance

Chino Hills,CA

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals and growing business.

Hardworking, self starting, customer service oriented employee. Offers strong administrative, relationship-building and problem-solving abilities. Successful experience as leader and mentor to junior sales professionals.

Experienced in B2B sales calls to introduce new products into large corporate stores all over the country. Utilizes creative and persuasive sales techniques in order to increase profits.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Realtor

Realty One
11.2020 - 01.2022
  • Advised and informed prospective clients on current market activities and conditions.
  • Compared recently sold area properties to determine competitive market prices.
  • Made calls to people who had active foreclosures in order to try to help them keep their home or obtain some kind of monetary compensation instead of just losing their home.
  • Performed investigative duties in order to locate family members of homeowners going through foreclosure by means of skip tracing when homeowners happened to be deceased.
  • Managed 40-80 client calls per day.

Bartender Shift Manager

Shamrocks Pub & Grill
06.2021 - 12.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained four new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled full restaurant as bartender/server by myself on multiple occasions. Successfully accommodated all guests behind bar and in restaurant area while exceeding sales by approximately 300%.

Bartender

Kellys Sports Bar
03.2013 - 12.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Performed opening and closing duties including counting cash drawer, rectifying any discrepancies, performing computer closeout, recording payouts, and doing cash drops at end of shifts

Server

YardHouse Darden Restaurants
07.2018 - 11.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and hold tabs for customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Completed periodic training in a timely manner and implemented new information when interacting with customers.

Bartender

Hootwinc Inc
Ontario, CA
05.2013 - 05.2017
  • Highest merchandise sales always. Won every sales contest that took place except for one. Consistently sold 60%-90% more calendars than all other workers. Won (the only) two separate sales contests in one day.
  • Used creative selling techniques to outsell all other employees.
  • Managers had everyone follow me to learn my sales techniques which significantly increased merchandise sales for our store.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Consistently took desired sales numbers from managers each shift and turned them into targets which I would hit.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Taught employees bar sales techniques, resulting in higher profits.

Retail Salesperson

Jeffrey Scott Fine Magnetics
11.2008 - 04.2012
  • Greeted customers and helped with product questions, selections and purchases.
  • Enticed customers to booth in order to pitch and explain pain management jewelry benefits to passers-by at various shows and fairs.
  • Gave lengthy explanation and demonstration of products as well as thoroughly answered questions from potential clients.
  • Continued sales pitch through series of "No's" until sale was reached or rebuttals to reasons they did not need product were exhausted.
  • Upsold to second bracelet or anklet on regular basis.
  • Typically worked with 15-30 potential clients each day.

Optician

LensCrafters
08.2009 - 12.2010
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Conducted initial patient tests such as pressure evaluations, acuity assessments and auto-refraction evaluations.
  • Typically worked with 15-25 patients per day.

Education

Real Estate Salesperson License - Real Estate

Realty Institute
San Bernardino
11.2020

Bachelor of Arts - Business Management

Midwestern State University
Wichita Falls, TX
08.2004

High School Diploma -

Wichita Falls High School
Wichita Falls, TX
05.1999

Skills

  • Service-Orientation
  • Sales Promotion
  • Adaptable and Flexible
  • Customer Service
  • Product Recommendations
  • Building Customer Relationships and Loyalty
  • Suggestive Selling
  • Excellent Written and Verbal Communication
  • Exceeding Customer Expectations
  • Upselling Strategies
  • Creative selling techniques

Certification

  • Licensed Real Estate Salesperson DRE #02124401

Timeline

Bartender Shift Manager

Shamrocks Pub & Grill
06.2021 - 12.2021

Realtor

Realty One
11.2020 - 01.2022

Server

YardHouse Darden Restaurants
07.2018 - 11.2021

Bartender

Hootwinc Inc
05.2013 - 05.2017

Bartender

Kellys Sports Bar
03.2013 - 12.2021

Optician

LensCrafters
08.2009 - 12.2010

Retail Salesperson

Jeffrey Scott Fine Magnetics
11.2008 - 04.2012

Real Estate Salesperson License - Real Estate

Realty Institute

Bachelor of Arts - Business Management

Midwestern State University

High School Diploma -

Wichita Falls High School
Angelina Lowrance