Angelina Lugo
Victorville,CA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
26
26
years of professional experience
Work History
Office Manager
Riverside Auto Parts Inc
05.2016 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Inventory Manager
Traditional Auto Supply Inc
04.1998 - 04.2016
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Developed and implemented policies and procedures for inventory management.
- Monitored inventory levels to confirm compliance with company policy.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Built and nurtured positive working relationships with vendors and suppliers.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
- Optimized inventory levels to meet fluctuating demand, ensuring product availability.
- Established robust inventory control measures to minimize loss and theft.
- Conducted thorough training for new staff to ensure high standards of inventory management.
- Increased efficiency in inventory turnover, reducing holding costs and increasing cash flow.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Developed and maintained knowledgeable and productive team of employees.
Education
No Degree - General Studies
Chaffey College
Rancho Cucamonga, CASkills
- Bookkeeping
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Account Reconciliation
- Credit and collections
- Operations Management
- Employee Training
Timeline
Office Manager
Riverside Auto Parts Inc
05.2016 - Current
Inventory Manager
Traditional Auto Supply Inc
04.1998 - 04.2016
No Degree - General Studies
Chaffey College
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