Angelina Maisonet

Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

• Supported student physical, mental, and social development using classroom games and activities.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.

• Executed administrative leasing and marketing duties to manage pipeline and cultivate new business through marketing and advertisements.
• Manage and create planned content : develop marketing plan and content calendar for each month, craft compelling and innovative content, and utilize content scheduling programs to ensure consistent engagement.
• Exceed YOY trends: cultivate highest leasing velocity in property history through strategic marketing and strong client relations, consistently improve weekly content engagement numbers, and deliver highest renewal rate utilizing marketing resources.

Assisted Leasing and Marketing manager in all tasks including supervising leasing floor, resident satisfaction, content collection, social media engagement, and lead conversion.

●Managed workflow between staff, coordinating documents, planning and creative material distribution.

●Maintain enthusiastic engagement through DMs, email, phone calls, and in-person.

●Worked with corporate marketing heads, weekly, to coordinate & schedule social media

content in accordance with brand imaging.

Represent community in positive manner to ensure residents and prospect satisfaction before, during, and after leasing process.

● Full Cycle sales: Nurture prospect relations through pipeline utilizing CRM to manage accounts.

● Event Execution: Plan and execute unique events to start conversations regarding renewals and satisfaction.

● Close new business:Maintain informative and enthusiastic demeanor to satisfy monthly and yearly leasing goals.

Oversaw fast-paced front desk operations and guests' needs at busy facility.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Used internal software to process reservations, check-ins and check-outs.
• Confirmed important personal and payment information for compliance with security and payment card industry standards.

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
• Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
• Developed and maintained positive relationships with guests for satisfaction.