Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Receptionist
Angelina Manibusan-Evans

Angelina Manibusan-Evans

Richmond,CA

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

5
5
years of professional experience

Work History

Receptionist

Crane Way Pavilion
10.2023 - 11.2024
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Processed new memberships accurately, leading to an increase in gym revenue and member retention.
  • Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
  • Supported group fitness instructors by preparing classrooms before classes began and ensuring all necessary equipment was available.

Barista

Cafe Hudson Bay Cafe
03.2024 - 08.2024
  • Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
  • Enforce a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
  • Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
  • Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
  • Maintained a clean an organized work space environment

Barista

Starbucks
10.2019 - 03.2021
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Education

High School Diploma -

Gate Way To College
San Pablo, CA

No Degree - Esthetics

San Francisco Institute of Esthetics & Cosmetology
San Francisco, CA
04-2025

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Data inputting
  • Greeting and seating clients

Accomplishments

Completed Youth Against Violence internship, supporting educational outreach initiatives and community engagement programs to promote nonviolence.

Languages

English

Timeline

Barista

Cafe Hudson Bay Cafe
03.2024 - 08.2024

Receptionist

Crane Way Pavilion
10.2023 - 11.2024

Barista

Starbucks
10.2019 - 03.2021

High School Diploma -

Gate Way To College

No Degree - Esthetics

San Francisco Institute of Esthetics & Cosmetology