Angelina Mauritz-Suarez
Marquette,MI
Summary
Dynamic and results-oriented professional with a proven track record at YMCA Camp Duncan, excelling in team leadership and effective communication. Demonstrated ability to enhance team performance and customer satisfaction through problem-solving and positive engagement. Skilled in child supervision and conflict resolution, significantly improving program quality and safety.
Professional with solid foundation in youth development and outdoor recreation. Adept at organizing and executing diverse activities that promote personal growth and team spirit. Recognized for reliability and adaptability in dynamic camp settings, fostering supportive and fun atmosphere. Strong skills in conflict resolution and communication make valuable addition to any team.
Overview
2
2
years of professional experience
Work History
Camp Counselor
YMCA Camp Duncan
05.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Team Member
Panera Bread
11.2023 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
Sales Associate
Spirit Halloween LLC
07.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Team Member
Pet Supplies Plus
10.2022 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
Education
Bachelor of Science - Biochemistry And PrePharmacy
Northern Michigan University
Marquette, MI05-2028
Skills
- Problem-Solving
- Positive Engagement
- Team Leadership
- Effective Communication
- Decision-Making
- Child Supervision
- Conflict resolution and mediation
- Positive Reinforcement
Timeline
Camp Counselor
YMCA Camp Duncan
05.2024 - 08.2024
Team Member
Panera Bread
11.2023 - 07.2024
Sales Associate
Spirit Halloween LLC
07.2023 - 11.2023
Team Member
Pet Supplies Plus
10.2022 - 07.2023
Bachelor of Science - Biochemistry And PrePharmacy
Northern Michigan University
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