Efficient and strategic worker that works hard and well with others or alone in fast or slow paced environment. Consistent and enthusiastic when it comes to work, and figuring out how to improve. Driven to be a resourceful and productive member of any work place always looking to help company thrive. Communicates well to problem solve, and is not afraid to ask for help, or to help others when needed.
Overview
4
4
years of professional experience
Work History
Barista
Aroma Joe's Coffee
07.2024 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Freelancing
Self-employeed
01.2024 - 07.2024
Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
Enhanced client satisfaction by delivering high-quality work within deadlines.
Strengthened client relationships with consistent communication and timely project updates.
Optimized project efficiency by creating and implementing effective task management strategies.
Shift Leader
Dunkin' Donuts Franchising
10.2021 - 11.2023
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
traveled across different stores owned by franchiser to assist with store operations.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.