Angelina McKinney
Grand Prairie,TX
Summary
Special education professional prepared for impactful roles within educational settings. Background in delivering tailored support to enhance student learning and engagement. Recognized for collaborative teamwork and effective adaptation to evolving classroom requirements.
Overview
30
30
years of professional experience
Work History
Special Education Aide
Twin Peaks K-8
10.2022 - 12.2023
- Led small group instruction sessions tailored specifically to address diverse learning needs within the classroom population.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Participated in professional development opportunities focused on special education best practices to enhance job-related knowledge and skills.
- Maintained positive attitude and affirmatively communicated with each student.
Sales and Service Representative
American Airlines
03.1994 - 04.2020
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
- Resolved various issues and discrepancies for customers.
Education
No Degree - Travel And Airline
Chaparral Career College
Tucson, AZ06-1991
High School Diploma -
Cholla High School
Tucson, AZ06-1990
Skills
- Learning disability support
- Autism support
- Daily lesson assistance
- Teacher assistance
- Small group support
Timeline
Special Education Aide
Twin Peaks K-8
10.2022 - 12.2023
Sales and Service Representative
American Airlines
03.1994 - 04.2020
No Degree - Travel And Airline
Chaparral Career College
High School Diploma -
Cholla High School
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