Angelina Mendoza
Hayward,California
Summary
Versatile and results-driven professional with a solid background in psychology, real estate, office management and property management. Proven expertise in operational management, coupled with exceptional organizational and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Compass
Palo Alto, CA
09.2019 - Current
- Managed real estate transactions from initiation to closing.
- Showed residential properties and explained features, value and benefits of available homes.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Planned and coordinated open house events to move properties.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Maintained current and accurate CRM database of prospective customers.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Served as local real estate expert, advising customers on market dynamics and home prices.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
Operations Manager
Lamarka
Palo Alto, CA
08.2023 - 01.2024
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- helped start-ups by introducing them to the right connections, and including investor introductions
- Hosted, and planned events focused on helping start-ups succeed and around the latest technology.
- Implemented unique methods and methodologies, which helped reduce and resolve issues.
- Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed scheduling, training and inventory control.
- Reviewed established procedures to assess areas in need of improvement.
Car Salesperson
Cadillac
San Jose, CA
05.2022 - 09.2022
- Responded to inquiries from potential customers via email and telephone.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Consistently exceeded quotas by pursuing and closing sales.
- Showcased vehicle features and took customers on test drives in local area.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Educated customers about sales processes, warranty requirements and service standards.
Assistant Professor
San Francisco State University
San Francisco, CA
01.2017 - 12.2018
- Participated in faculty meetings to discuss department goals and strategy.
- Engaged students in lectures by encouraging sharing of opinions and group interactions.
- Created lesson plans and developed instructional materials covering required topics and learning objectives.
- Evaluated student progress, graded assignments and provided students with feedback.
- Attended faculty meetings and participated in student outcome assessments with departmental members.
- Administered and graded tests and assignments to evaluate student performance and monitor progress.
- Maintained student engagement through creative subject delivery and learning activities.
Office Manager/Property Manager
Capital Growth Management
Walnut Creek, CA
03.2015 - 11.2018
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Front End Manager
Whole Food Market
06.2012 - 07.2015
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Managed customer complaints and rectified issues to complete satisfaction.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
- Created and optimized employee schedules for shift coverage.
- Managed cash flow of store, including cashier operations, bookkeeping and security.
Education
Master of Arts - Psychology
Alliant International University
San Diego, CA11.2020
Bachelor of Arts - Psychology
San Francisco State University
San Francisco, CA08.2018
Associate of Arts - Business Administration
Chabot College
Hayward, CA05.2015
Skills
- Project Manager
- Real Estate
- Project Coordinator
- Operations Manager
- Solutions Development
- Team Leadership
- Psychology skills
Timeline
Operations Manager
Lamarka
08.2023 - 01.2024
Car Salesperson
Cadillac
05.2022 - 09.2022
Real Estate Agent
Compass
09.2019 - Current
Assistant Professor
San Francisco State University
01.2017 - 12.2018
Office Manager/Property Manager
Capital Growth Management
03.2015 - 11.2018
Front End Manager
Whole Food Market
06.2012 - 07.2015
Master of Arts - Psychology
Alliant International University
Bachelor of Arts - Psychology
San Francisco State University
Associate of Arts - Business Administration
Chabot College