Angelina Nguyen
San Jose,CA, Can Relocate
Summary
Organized administrative professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Enthusiastic and creative with solid understanding of human development and learning styles. Possesses excellent communication and interpersonal skills and extensive small business & administrative experience which has helped connect with people from diverse backgrounds. High energy, compassionate, and self motivated work ethic to perform effectively in dependent or team environments.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Administrative Education Specialist
Google
07.2021 - 01.2023
- Received 5 peer bonuses within first year of starting at Google
- Managed student events and graduation resulting in a virtual graduation that yielded 100% family satisfaction through feedback
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Trained new teachers to apply best teaching practices and comply with protocols.
- Conducted conferences with stakeholders and students to review progress, adjust academic plans, and maintain high satisfaction
- Implemented scheduling and staffing schedules within classroom team
- Designed systems to increase organization of confidential data and documents
- Built relationships and communicated with parents to provide best learning environment for children.
- Restructured day-to-day schedules based on modern knowledge of student performance.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Helped students explore concepts with engaging, learning-focused activities.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Replenished classroom supply levels to support planned lessons and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Assessed student performance and provided feedback to facilitate student success.
Business/Administrative Consultant
Contempo Nails Corporation
06.2019 - Current
- Designed and ran team building events and activities
- Managed $400,000 salon reconstruction and expansion budget resulting in $950,000+ of net profits in one year following completion of project.
- Set up and trained staff to use a new POS system
- Conducted surveys and marketing strategies to increase customer satisfaction
- Met business budgets by monitoring and reporting on office expenses.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Analyzed and solved multi-faceted problems that effected owners and business initiatives.
- Led restructuring of organization internal processes, resulting in improved performance.
- Introduced new methods, practices, and systems to reduce turnaround time.
Administrative Manager II
University Of Colorado Boulder English DEPT
08.2013 - 12.2014
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Met department budgets by monitoring and reporting on office expenses.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Built and managed processes for tracking and monitoring department performance.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Coordinated office events, seminars and meetings for staff and clients.
- Updated reports, managed accounts, and generated reports for company database.
Administrative Executive
National Center For Women In Technology
12.2014 - 12.2015
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Managed and updated company website
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Updated and maintained confidential databases and records.
- Screened personal and business calls and directed to appropriate party.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Volunteered to help with special projects of varying degrees of complexity.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Offered technical support and troubleshot issues to enhance office productivity.
Early Childhood Educator
The Boulder Journey School
08.2020 - 06.2021
- Developed and implemented behavior management plans & designed/modified learning for students with specific needs.
- Promoted sensory, social-emotional, and academic development by providing access to project learning and designing learning activities using the cycle of learning inquiry.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Utilized creative teaching strategies and environmental classroom design skills to engage students in classroom.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Applied play-based, CRT, & Reggio Emilia method strategies to provide diverse approaches to learning.
Knowledge Management Specialist
Return Path
12.2015 - 05.2016
- Managed training courses, setup and maintenance for document control systems.
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
- Identified areas of weakness and recommended or implemented process improvements.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
- Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
- Gathered, reviewed and assisted supervisor in vetting new LMS and CMS.
- Created and updated team document database for more efficient stream line.
- Attended meetings and stayed up to date on company goals to remove any outdated information or learning materials.
Mental Health Specialist
The Priority Center/OC Child Abuse Prevention Cen.
10.2019 - 04.2020
- Created and administered group psycho-education programs to provide life skills, family support and community integration services to patients.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Communicated with clients to develop social and psychiatric observations.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Maintained caseload of 13 active clients.
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Presented lectures and workshops in community to increase awareness of mental health issues for program outreach.
Classroom & in Home Consultant
Self-employeed
01.2017 - 01.2021
- Self-employed learning and classroom consultant for parents and teachers.
- Prepared presentations and trainings on DE&I and anti-racist teaching approaches using CRT and Reggio Emilia method.
- Helped meet changing demands by recommending improvements to business systems or classroom procedures for classroom and schools during pandemic.
- Evaluated staff performance and provided coaching to address inefficiencies in classrooms or behavior issues in home.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Optimized customer experience by delivering superior services and effectively troubleshooting learning and behavioral issues for families in home and at school.
- Analyzed problematic areas to provide recommendations and solutions such as designing behavioral management plans and modeling different approaches.
Preschool Educator/Assistant Center Director
Purple Moon Early Learning Center
04.2018 - 10.2019
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Modernized instructional plans and educational approaches to enhance student learning.
Middle School/Elementary School Teacher
Teach For America
08.2015 - 01.2018
- 3rd & 5th Grade Teacher @ Ricardo Flores Magon Academy
- Middle School Science Teacher @ KIPP Sunshine Peak Academy
- Member of highly selective non-profit organization serving students who are traditionally underserved by education system
- Increased parent satisfaction through well-organized IEP meetings and family conferences focused on improving parent-child bonding skills.
- Supported student skill development in alignment with personal and academic goals.
- Cultivated relationships with parents for complete support network.
- Communicated objectives for all lessons, units and projects to students and parents.
- Identified signs of emotional or developmental problems in students.
- Administered assessments and standardized tests to evaluate student progress.
Part Time Trauma Care Intern
The Kempe Center @ The Childrens Hospital
12.2013 - 12.2016
- Under the supervision of Licensed Therapists and clinical researchers used practices from TF-CBT to engage trauma patients.
- Responded to inquiries from parents and guardians.
- Planned and guided age-appropriate tasks like reading, crafts and activities before and after therapy sessions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Bachelor of Arts - Psychology
University of Colorado At Boulder
Boulder, CO12.2014
Master of Arts - Learning, Development, And Family Sciences
University of Colorado Denver
Aurora, CO07.2021
Early Childhood Education License -
Colorado Department of Education
DenverSkills
- Critical Thinking & Problem Solving
- Event Planning
- Data Gathering
- Scheduling
- Troubleshooting
- Social Media
- Marketing
- Technology Savvy
- Google Sheets/Docs/Slides
- Canva/Adobe - Graphic Design
- Administrative Duties
- Planning and Execution
- Creative Thinking
- Interviewing Techniques
- Confidential Records Management
- Public Information Coordinating
- Mental Health
- Differentiated Instruction
- Educational Leadership
- Business Planning
- Project Management
- Negotiation Competency
Languages
Vietnamese
Native or Bilingual
Spanish
Professional Working
Certification
- First Aid/CPR Certified
- Disaster Training
- Small Center Director Qualified
- SIDS
- Environmental Classroom Design
- SEL
- Google Classrooms
- Google Sheets/Slides/Docs
- Translator - Vietnamese
Timeline
Administrative Education Specialist
Google
07.2021 - 01.2023
Early Childhood Educator
The Boulder Journey School
08.2020 - 06.2021
Mental Health Specialist
The Priority Center/OC Child Abuse Prevention Cen.
10.2019 - 04.2020
Business/Administrative Consultant
Contempo Nails Corporation
06.2019 - Current
Preschool Educator/Assistant Center Director
Purple Moon Early Learning Center
04.2018 - 10.2019
Classroom & in Home Consultant
Self-employeed
01.2017 - 01.2021
Knowledge Management Specialist
Return Path
12.2015 - 05.2016
Middle School/Elementary School Teacher
Teach For America
08.2015 - 01.2018
Administrative Executive
National Center For Women In Technology
12.2014 - 12.2015
Part Time Trauma Care Intern
The Kempe Center @ The Childrens Hospital
12.2013 - 12.2016
Administrative Manager II
University Of Colorado Boulder English DEPT
08.2013 - 12.2014
Bachelor of Arts - Psychology
University of Colorado At Boulder
Master of Arts - Learning, Development, And Family Sciences
University of Colorado Denver
Early Childhood Education License -
Colorado Department of Education
Additional Information
- Public Service Award - Denver, CO
- Volunteer Translator for Vietnamese Community
- Youth Optimist Award - Colorado Rotary Club
- Diversity, Equity, Inclusion Certificate - CU Boulder