Angelina Perez
Pittsburg,CA
Summary
With a proven track record at Davita, I excel in delivering compassionate care and efficient patient services, including vital signs monitoring and phlebotomy techniques. My dedication to patient advocacy and team collaboration has significantly enhanced patient satisfaction and healthcare delivery.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Davita
Antioch, CA
05.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Collected and documented patient information to aid in accurate medical record keeping.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
Retail Associate
Goodwill
Pittsburg, CA
03.2022 - 05.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Pittsburg High School
Pittsburg, CA06.2022
Skills
- Health monitoring
- CPR certification
- Patient observation
- Basic life support
- Infection control standards
- Phlebotomy techniques
- Patient services
- Emergency response
- Patient education
- Data collection
- Clinical training
- Emotional support
- Wound care
- Team collaboration
- Active listening
- Compassionate care
- Patient advocacy
- Monitoring patient conditions
- Time management
- HIPAA compliance
- Direct patient care
- Emotional and social support
Timeline
Patient Care Technician
Davita
05.2023 - Current
Retail Associate
Goodwill
03.2022 - 05.2023
Pittsburg High School