Angelina Perez
Cleveland,OH
Summary
Dynamic and reliable professional with proven leadership skills, adept at enhancing customer satisfaction and operational efficiency. Proficient in cash handling and safety awareness, with a strong commitment to quality. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
Work History
Dasher
DoorDash
Ohio
08.2023 - Current
- Navigated multiple delivery routes efficiently, ensuring timely order completion.
- Communicated effectively with customers to resolve issues and enhance satisfaction.
- Utilized DoorDash app to track deliveries and manage real-time updates.
- Maintained high standards of professionalism while interacting with customers and restaurant partners.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
- Boosted overall delivery performance by staying up-to-date on platform updates and best practices.
Seasonal Warehouse Associate
Amazon
Euclid, OH
12.2025 - 02.2026
- Assisted in receiving and processing incoming shipments, ensuring accuracy and timeliness.
- Maintained clean and organized work areas to promote safety and efficiency.
- Collaborated with team members to meet daily production goals and deadlines.
- Conducted quality checks on products to ensure compliance with company standards.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 60 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Verified quantity and description of materials received by checking merchandise against packing list.
Seasonal Delivery Warehouse Associate
Amazon
Brooklyn, OH
11.2024 - 02.2025
- Prepared orders for shipment by picking and stowing items into adjacent containers.
- Operated pallet jacks and U-boats to efficiently transport goods within the warehouse.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Consistently lifted materials weighing as much as 60 pounds.
- Assisted in reducing product damage by properly handling and storing materials.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, stocking or stowing.
Shift Manager
Wendy’s
Cleveland, OH
07.2022 - 10.2024
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service standards and operational efficiency.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented scheduling strategies to optimize labor costs while maintaining service quality.
- Conducted regular performance evaluations, providing feedback to improve team productivity.
- Monitored food safety standards, ensuring compliance with health regulations and guidelines.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Monitored and analyzed sales data to identify trends and adjust strategies accordingly, staying ahead of market demands.
Store Associate
Marcs Grocery
Parma, OH
11.2021 - 07.2022
- Operated cash register efficiently, handling transactions and processing returns accurately.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Stocked shelves promptly, ensuring proper inventory levels and product rotation.
- Supported training of new associates by demonstrating best practices in customer service and operational tasks.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
High School Diploma -
School Of One Early Graduates
Cleveland, OH12.2022
Skills
Reliability and punctuality
Leadership skills
Cash handling proficiency
Safety awareness
Tech-savviness
Time management
Valid Driver's license
Motor vehicle operation
Timeline
Seasonal Warehouse Associate
Amazon
12.2025 - 02.2026
Seasonal Delivery Warehouse Associate
Amazon
11.2024 - 02.2025
Dasher
DoorDash
08.2023 - Current
Shift Manager
Wendy’s
07.2022 - 10.2024
Store Associate
Marcs Grocery
11.2021 - 07.2022
High School Diploma -
School Of One Early Graduates